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- Tasks: Manage customer enquiries and coordinate remedial works in a supportive team.
- Company: Reputable house building company in Norfolk with a strong team culture.
- Benefits: Competitive salary and opportunities for career development.
- Other info: Ideal for those interested in construction and looking for growth opportunities.
- Why this job: Join a dynamic team and make a difference in customer care within the construction industry.
- Qualifications: Strong administrative skills and previous customer service experience preferred.
The predicted salary is between 25000 - 32000 £ per year.
A reputable house building company in Norfolk is seeking a proactive Customer Care Advisor / Administrator to join their team. In this role, you will manage customer enquiries, coordinate remedial works, and support the wider customer care team.
Ideal candidates will have strong administrative skills, previous customer service experience, and ideally some knowledge of house building or construction. This position offers a competitive salary and opportunities for career development within a supportive team environment.
Customer Care & Admin Specialist - Construction employer: Skilled Careers
Contact Detail:
Skilled Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care & Admin Specialist - Construction
✨Tip Number 1
Get to know the company inside out! Research their projects, values, and team culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their customer care team.
✨Tip Number 2
Practice your communication skills! As a Customer Care Advisor, you'll need to handle enquiries with ease. Role-play common scenarios with friends or family to boost your confidence and refine your responses.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which can significantly increase your chances of landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer Care & Admin Specialist - Construction
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administrative skills and any customer service experience you have. We want to see how your background fits with the role of Customer Care Advisor in the construction industry.
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for customer care and your understanding of the house building sector. We love seeing candidates who can connect their experiences to what we do at StudySmarter.
Showcase Relevant Experience: If you've worked in customer service or administration before, make it clear! We’re looking for proactive individuals who can manage enquiries and coordinate effectively, so highlight those skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Skilled Careers
✨Know Your Stuff
Before the interview, brush up on your knowledge of house building and construction. Familiarise yourself with common terms and processes in the industry. This will not only show your interest but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you successfully handled customer enquiries or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your problem-solving skills in action.
✨Be Proactive in Your Approach
Demonstrate your proactive nature by discussing how you've taken initiative in past roles. Whether it’s streamlining a process or going above and beyond for a customer, share specific instances that highlight your ability to take charge and improve situations.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or future projects. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.