At a Glance
- Tasks: Be the go-to person for residents, ensuring smooth communication and minimal disruption during refurbishments.
- Company: Leading contractor in East Sussex with a supportive and talented team.
- Benefits: Enjoy 25 days holiday plus bank holidays and more with service length.
- Other info: Work with diverse clients and enjoy a collaborative culture.
- Why this job: Join a growing company and make a real difference in the community.
- Qualifications: Experience as a Resident Liaison Officer and strong communication skills required.
The predicted salary is between 29000 - 29000 € per year.
Salary: £28,000 - £30,000 (DOE)
Contract type: Full-time / permanent
Location: Brighton and surrounding area
Skilled Careers have partnered with a leading contractor in East Sussex and are seeking an experienced, proactive Resident Liaison Officer with excellent communication and customer service skills.
The company: A Sussex based leading contractor that specialise in refurbishment contracts in occupied complexes across the East and West of the county.
The role: The resident liaison officer will be the primary point of contact between the project team and residents (private home owners, commercial tenants), leading clear communications and ensuring minimal disruption, successful access arrangements and smooth refurbishment process. Your responsibilities will include:
- Work across 2 schemes running concurrently around the Brighton area.
- Communicating with residents and commercial tenants to organise access to properties.
- Visit premises to conduct surveys and establish what type of works may need to be carried out.
- Be the bridge that minimises disruptions and ensure projects proceed in line with programme.
- Collaborate with the project teams to ensure contract works are carried out to agreed timelines.
- Handle complaints efficiently.
- Keep project trackers updated in line with the programme of works.
About you:
- Previous experience as a Resident Liaison Officer / Tenant Liaison Officer is essential.
- Driving licence and access to your own vehicle is essential.
- Proficient with Microsoft Office and IT systems.
- Excellent written and verbal communication skills.
- Collaborative and organised.
- Practical knowledge of health & safety.
Why apply for this role:
- 25 days of holiday per year plus Bank Holidays (+ get more days with length of service).
- A welcoming team with a supportive culture and a great team with exceptional talent and experience.
- You would be joining a well established business that is sustainably growing and a strong work winner in the local area.
- This contractor don't just work with social housing clients so you will have exposure to working with a commercial client/tenant base as well.
Resident Liaison Officer in Brighton employer: Skilled Careers
Join a leading contractor in East Sussex as a Resident Liaison Officer, where you will thrive in a supportive and collaborative work culture. With 25 days of holiday plus bank holidays, opportunities for professional growth, and the chance to work on diverse projects across Brighton, this role offers a rewarding career path in a well-established and sustainably growing company.
StudySmarter Expert Advice🤫
We think this is how you could land Resident Liaison Officer in Brighton
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry and let them know you're on the lookout for a Resident Liaison Officer role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to communication and conflict resolution. We all know that being a Resident Liaison Officer is about keeping everyone happy, so show off those skills!
✨Tip Number 3
Don’t forget to research the company culture of the contractor you’re applying to. Understanding their values will help you tailor your approach and demonstrate that you’re a perfect fit for their team.
✨Tip Number 4
Apply through our website for the best chance at landing that job! We make it easy for you to showcase your skills and experience directly to employers looking for someone just like you.
We think you need these skills to ace Resident Liaison Officer in Brighton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Resident Liaison Officer role. Highlight your previous experience in similar positions and showcase your excellent communication and customer service skills. We want to see how you can be the bridge between project teams and residents!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your proactive approach and how you handle complaints efficiently. We love seeing your personality come through, so don’t hold back!
Showcase Your IT Skills:Since proficiency with Microsoft Office and IT systems is essential, make sure to mention any relevant software experience in your application. We want to know how tech-savvy you are and how you can keep project trackers updated seamlessly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Skilled Careers
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Resident Liaison Officer. Familiarise yourself with the key tasks like communicating with residents and managing access arrangements. This will help you demonstrate your knowledge and show that you're the right fit for the role.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this position, prepare examples from your past experiences where you've successfully handled resident interactions or resolved complaints. Practising these scenarios can help you articulate your skills effectively during the interview.
✨Be Ready to Discuss Health & Safety
Given the practical knowledge of health and safety required for this role, brush up on relevant regulations and best practices. Be prepared to discuss how you would ensure safety during refurbishment projects, as this will highlight your proactive approach.
✨Demonstrate Your Organisational Skills
As a Resident Liaison Officer, you'll need to juggle multiple schemes. Prepare to talk about how you stay organised and manage your time effectively. You could mention tools or methods you use to keep track of project timelines and communications, which will show your potential employer that you can handle the demands of the job.
