At a Glance
- Tasks: Act as the main point of contact between tenants and contractors during refurbishment projects.
- Company: Skilled Careers, a leader in social housing recruitment.
- Benefits: Competitive pay, potential for permanent position, and flexible working environment.
- Other info: Opportunity for career growth and to start immediately.
- Why this job: Make a real difference in your community while developing your communication skills.
- Qualifications: Experience in a similar role and a full UK driving licence required.
The predicted salary is between 30000 - 40000 £ per year.
Skilled Careers are currently recruiting for a Tenancy / Resident Liaison Officer on a temporary ongoing basis based in the Birmingham area. Your role will cover the Midlands and surrounding areas. The work consists of refurbishment works on Social Housing properties. As a TLO, you will be acting as the primary liaison between tenants and residents and the contractor, ensuring effective communication between the two, managing work schedules and updating tenants with these, to minimise any disruption and complaints as much as possible.
In order to be considered for the role, you will need proven experience in a similar role and be a confident communicator - able to successfully build rapport quickly with residents. Furthermore, you must have a full UK driving licence due to the area of coverage and have access to a vehicle.
This is a lengthy temporary contract with a competitive rate of pay, it has the option to go permanent for the right individual.
Tenant Liaison & Refurbishment Coordinator (Field-based) in Birmingham employer: Skilled Careers
Skilled Careers is an exceptional employer, offering a dynamic work environment where you can make a real difference in the lives of residents through effective communication and project management. With a focus on employee growth, we provide opportunities for career advancement and professional development, all while fostering a supportive culture that values teamwork and collaboration. Located in the vibrant Birmingham area, our team enjoys the benefits of working in a thriving community with access to various amenities and resources.
StudySmarter Expert Advice🤫
We think this is how you could land Tenant Liaison & Refurbishment Coordinator (Field-based) in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have a lead on a role that’s perfect for you.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers or attend job fairs, be ready to talk about your experience as a Tenant Liaison Officer. Highlight your communication skills and how you’ve successfully managed tenant relationships.
✨Tip Number 3
Stay proactive! If you see a company you’d love to work for, don’t wait for them to post a job. Reach out directly and express your interest. A friendly email can go a long way in making a great first impression.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities listed, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications all in one place.
We think you need these skills to ace Tenant Liaison & Refurbishment Coordinator (Field-based) in Birmingham
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous experience in similar roles. We want to see how you've successfully managed communication between tenants and contractors before, so don’t hold back on those examples!
Be a Confident Communicator:Since this role is all about building rapport with residents, let your communication skills shine through in your application. Use clear and friendly language to show us you can connect with people easily.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Tenant Liaison & Refurbishment Coordinator role. We love seeing applicants who take the extra step.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Skilled Careers
✨Know Your Stuff
Make sure you brush up on your experience in tenant liaison and refurbishment projects. Be ready to share specific examples of how you've effectively communicated with residents and managed work schedules in the past.
✨Showcase Your Communication Skills
As a TLO, strong communication is key. Practice articulating how you build rapport with tenants and handle complaints. Consider role-playing common scenarios to demonstrate your approach during the interview.
✨Be Ready to Discuss Logistics
Since this role involves covering the Midlands, be prepared to talk about your driving experience and how you plan to manage travel between sites. Highlight your organisational skills in scheduling visits and updates for tenants.
✨Express Your Commitment
This position has the potential to become permanent, so convey your enthusiasm for the role and your willingness to contribute positively to the team. Share your long-term career goals and how they align with the company's mission.
