At a Glance
- Tasks: Act as the main point of contact between tenants and contractors during refurbishment works.
- Company: Skilled Careers, a leading recruitment agency in the housing sector.
- Benefits: Competitive pay, potential for permanent position, and flexible working hours.
- Other info: Must have a full UK driving licence and access to a vehicle.
- Why this job: Make a real difference in residents' lives while enhancing your communication skills.
- Qualifications: Experience in a similar role and confident communication skills required.
The predicted salary is between 30000 - 40000 € per year.
Skilled Careers are currently recruiting for a Tenancy / Resident Liaison Officer on a temporary ongoing basis based in the Birmingham area. Your role will cover the Midlands and surrounding areas.
The work consists of refurbishment works on Social Housing properties. As a TLO, you will be acting as the primary liaison between tenants and residents and the contractor, ensuring effective communication between the two, managing work schedules and updating tenants with these, to minimise any disruption and complaints as much as possible.
In order to be considered for the role, you will need proven experience in a similar role and be a confident communicator - able to successfully build rapport quickly with residents. Furthermore, you must have a full UK driving licence due to the area of coverage and have access to a vehicle.
This is a lengthy temporary contract with a competitive rate of pay, and it has the option to go permanent for the right individual. You must be driving and have access to a vehicle and be in a position to start immediately.
Tenant Liaison Officer in Birmingham employer: Skilled Careers
Skilled Careers is an excellent employer, offering a supportive work culture that prioritises effective communication and collaboration. As a Tenant Liaison Officer in the Birmingham area, you will benefit from competitive pay, opportunities for permanent placement, and the chance to make a meaningful impact on the lives of residents during refurbishment projects. With a focus on employee growth and development, this role provides a unique opportunity to enhance your skills while working in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Tenant Liaison Officer in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for a Tenant Liaison Officer role. You never know who might have the inside scoop on an opportunity.
✨Tip Number 2
Prepare for those interviews! Brush up on your communication skills and think of examples where you've successfully managed tenant concerns or worked with contractors. We want you to shine when it comes to showcasing your experience!
✨Tip Number 3
Stay organised! Keep track of the jobs you apply for, including details about the company and the role. This will help you tailor your approach and follow up effectively, showing your enthusiasm for the position.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing familiar faces from our community landing great roles like this one!
We think you need these skills to ace Tenant Liaison Officer in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as a Tenant Liaison Officer or in similar roles. We want to see how you've successfully communicated with residents and managed work schedules, so don’t hold back on those details!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've built rapport with tenants and handled any challenges in the past.
Show Off Your Communication Skills:Since communication is key in this role, make sure your application reflects your ability to convey information clearly and effectively. We love a confident communicator, so let that personality shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Skilled Careers
✨Know Your Stuff
Make sure you understand the role of a Tenant Liaison Officer inside out. Brush up on your knowledge about social housing, refurbishment works, and the importance of effective communication between tenants and contractors. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a TLO, you'll need to build rapport quickly with residents. Prepare examples from your past experiences where you've successfully communicated with tenants or managed complaints. Practising these scenarios can help you articulate your skills during the interview.
✨Be Ready to Discuss Logistics
Since the role requires travel across the Midlands, be prepared to discuss your driving experience and how you plan to manage your schedule effectively. Highlight any previous roles where you had to coordinate logistics or manage multiple locations.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of projects you’ll be working on, or how they measure success in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
