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- Tasks: Join our team as an Administrator, managing repair requests and schedules.
- Company: We are a local housing contractor dedicated to community maintenance.
- Benefits: Enjoy a competitive salary of £26k and a permanent contract.
- Why this job: Be the vital link in ensuring homes are safe and welcoming for everyone.
- Qualifications: Strong organisational skills and proficiency in Microsoft Office are essential.
- Other info: Experience in housing administration is a plus, but not required.
Administrator needed for local housing contractor
Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.
Job Title: Administrator – Maintenance sector
Location: Hertford
Salary: £26k per annum
Contract: Permanent
About Us
We are a dedicated team providing essential routine repairs maintenance to our community. Our goal is to ensure that homes, communal areas, and facilities are safe, well-maintained, and welcoming.
The Role
We are seeking a highly organised and proactive Administrator to join our Reactive Maintenance team. You will be the central point of contact for residents, contractors, and colleagues, ensuring that repair requests, maintenance schedules, and service records are managed smoothly and efficiently.
Key Responsibilities:
Handle incoming calls, emails, and requests from residents, contractors, and service partners.
Log maintenance issues and schedule repairs in coordination with the maintenance team.
Maintain accurate databases, service records, and compliance documentation.
Monitor progress of jobs and follow up to ensure timely completion.
Support the social services team with administrative tasks, events, and resident communications.
Process invoices, purchase orders, and supplier documents.
Prepare reports for management and regulatory purposes.
About You:
Strong organisational and time management skills.
Excellent communication and customer service skills.
Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable learning new systems.
Able to work independently and as part of a team.
Experience in administration within housing, facilities management, or a related social housing environment is desirable but not essential.
How to Apply:
Please send your CV across
Administrator employer: Skilled Careers
Contact Detail:
Skilled Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator
✨Tip Number 1
Familiarise yourself with the local housing sector and the specific challenges it faces. Understanding the community you’ll be serving can help you demonstrate your commitment and suitability for the role during any interviews.
✨Tip Number 2
Brush up on your organisational skills by practising how to manage multiple tasks efficiently. You might want to create a mock schedule or use task management tools to show that you can handle the demands of the role effectively.
✨Tip Number 3
Prepare to discuss your experience with customer service and communication. Think of specific examples where you successfully resolved issues or improved processes, as these will highlight your fit for the role.
✨Tip Number 4
If you have experience with Microsoft Office, consider creating a sample report or database to showcase your proficiency. This practical demonstration can set you apart from other candidates during the interview process.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Administrator role. Emphasise your organisational abilities, communication skills, and any experience in administration within housing or facilities management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific responsibilities from the job description that excite you and explain how your background makes you a great fit.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office and any other relevant software. If you have experience managing databases or service records, be sure to mention it.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Skilled Careers
✨Showcase Your Organisational Skills
As an Administrator, being organised is key. Prepare examples of how you've successfully managed multiple tasks or projects in the past. This will demonstrate your ability to handle the responsibilities of the role effectively.
✨Communicate Clearly
Since the role involves liaising with residents and contractors, practice clear and concise communication. During the interview, be sure to articulate your thoughts well and listen actively to the interviewer's questions.
✨Familiarise Yourself with Relevant Software
The job requires proficiency in Microsoft Office and possibly other systems. Brush up on your skills in Word, Excel, and Outlook, and be ready to discuss how you've used these tools in previous roles.
✨Demonstrate Customer Service Experience
Highlight any experience you have in customer service, especially in a housing or maintenance context. Share specific examples of how you've resolved issues or improved resident satisfaction, as this will align with the company's values.
