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- Tasks: Act as the main point of contact between tenants and contractors for smooth operations.
- Company: Skilled Careers, dedicated to improving social housing in Walsall.
- Benefits: Long-term temporary position with potential for permanent role.
- Why this job: Make a real difference in your community while developing valuable communication skills.
- Qualifications: Experience in tenant liaison or similar roles, calm under pressure, good IT skills.
- Other info: Immediate start available; driving licence and vehicle required.
The predicted salary is between 30000 - 42000 £ per year.
Skilled Careers are currently recruiting for a Tenant Liaison Officer on a temporary ongoing basis to look after a stream of Kitchen and Bathrooms. As a Tenant Liaison Officer, you will be working within the Walsall area, managing refurbishment works on Social Housing properties throughout Walsall and surrounding areas. You will act as the primary liaison between tenants and residents and the contractor, ensuring effective communication between the two, managing work schedules and updating tenants to minimise any disruption and complaints.
Job Description:
- Tenant liaison between client and contractor, being the main point of call to ensure smooth operation.
- Daily pre and post appointments, notifying tenants of works due to be carried out.
- Effectively communicate the choices and colours available for both Kitchens and Bathrooms for the local residents.
- Based within Walsall and working with surrounding areas.
Skills and Qualifications:
- Proven experience as a Tenant Liaison Officer or similar with transferable skills.
- Ability to work within a calm and effective manner, handling a high-pressure environment.
- Good IT skills and ability to use a hand-held tablet to upload information so that all parties involved are up to date with current works.
- Driving licence and access to a vehicle, with the ability to start immediately.
- This is a long-term temporary position with the possibility of going permanent.
Tenant Liaison Officer in Walsall employer: Skilled Careers Ltd
Contact Detail:
Skilled Careers Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenant Liaison Officer in Walsall
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector or join local community groups. You never know who might have a lead on a Tenant Liaison Officer role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to tenant liaison. Think about scenarios where you've successfully managed communication between parties and be ready to share those stories!
✨Tip Number 3
Show off your tech skills! Familiarise yourself with any software or tools commonly used in tenant liaison roles. Being able to demonstrate your IT proficiency can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to stay updated on new roles as they come in.
We think you need these skills to ace Tenant Liaison Officer in Walsall
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Tenant Liaison Officer or any similar roles. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Talk about your communication skills and how you can bridge the gap between tenants and contractors – that’s what we’re looking for!
Show Off Your IT Skills: Since good IT skills are essential for this role, mention any experience you have with hand-held devices or software that helps manage work schedules. We want to know you can keep everyone updated with ease!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Skilled Careers Ltd
✨Know Your Stuff
Make sure you understand the role of a Tenant Liaison Officer inside out. Familiarise yourself with the key responsibilities, like managing communication between tenants and contractors. Brush up on any relevant experience you have that showcases your ability to handle high-pressure situations and effective communication.
✨Showcase Your Communication Skills
Since this role is all about bridging the gap between tenants and contractors, be prepared to demonstrate your communication skills. Think of examples where you've successfully managed expectations or resolved conflicts. This will show that you can keep everyone in the loop and minimise disruptions.
✨Get Tech-Savvy
As you'll be using a hand-held tablet to upload information, make sure you're comfortable with technology. If you have experience with similar tools, mention it! If not, consider brushing up on basic IT skills before the interview to show you're ready to hit the ground running.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios, like how you'd handle a disgruntled tenant or a scheduling conflict. Prepare some thoughtful responses that highlight your problem-solving skills and calm demeanour. This will help the interviewer see how you'd fit into their team.