Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Act as the main link between tenants and contractors during refurbishment works.
- Company: Skilled Careers, a leader in social housing projects.
- Benefits: Competitive pay, potential for permanent position, and flexible working hours.
- Why this job: Make a real difference in your community while developing your communication skills.
- Qualifications: Experience in a similar role and strong communication skills required.
- Other info: Full UK driving licence needed; great opportunity for career growth.
The predicted salary is between 36000 - 60000 £ per year.
Skilled Careers are currently recruiting for a Tenancy / Resident Liaison Officer on a temporary ongoing basis based in the Northampton area. The work consists of refurbishment works on Social Housing properties. As a TLO, you will be acting as the primary liaison between tenants and residents and the contractor, ensuring effective communication between the two, managing work schedules and updating tenants with these, to minimise any disruption and complaints as much as possible.
In order to be considered for the role, you will need proven experience in a similar role and be a confident communicator - able to successfully build rapport quickly with residents. Furthermore, you must have a full UK driving licence due to the area of coverage and have access to a vehicle.
This is a lengthy temporary contract with a competitive rate of pay, it has the option to go permanent for the right individual. A DBS will also be required, but this will only be applicable if successful on getting the role.
Tenant Liaison Officer employer: Skilled Careers Ltd
Contact Detail:
Skilled Careers Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenant Liaison Officer
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector or join local community groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Tenant Liaison Officer roles and practice your responses. We want you to showcase your communication skills and experience confidently.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace Tenant Liaison Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Tenant Liaison Officer or in similar roles. We want to see how you've successfully communicated with tenants and managed work schedules, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing genuine enthusiasm, so let us know what excites you about working with tenants and contractors.
Show Off Your Communication Skills: Since effective communication is key for this role, make sure your application reflects that. Use clear and concise language, and if you have any specific examples of how you've built rapport with residents, share them with us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Skilled Careers Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Tenant Liaison Officer. Familiarise yourself with the key aspects of the job, such as effective communication, managing work schedules, and minimising tenant disruption. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Communication Skills
As a TLO, strong communication is crucial. Prepare examples from your past experience where you've successfully built rapport with residents or handled complaints. Practising these scenarios will help you articulate your skills during the interview and show that you can effectively liaise between tenants and contractors.
✨Be Ready to Discuss Problem-Solving
Expect questions about how you would handle specific situations, such as a tenant unhappy with refurbishment works. Think of examples where you've resolved issues in the past and be ready to explain your thought process. This will highlight your ability to manage challenges and keep tenants informed.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, the team you'll be working with, and how they measure success in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
