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For Companies At a Glance
- Tasks: Manage day-to-day operations of a facilities management contract and ensure service delivery.
- Company: Leading service provider with a focus on client satisfaction and operational excellence.
- Benefits: Competitive salary, immediate start, and long-term career opportunities.
- Why this job: Step into a live contract and make a real impact in a dynamic environment.
- Qualifications: Experience in account or contract management within facilities management.
- Other info: Local role in Southampton/Hampshire with strong stakeholder engagement.
We are currently working with a leading service provider who are looking for an experienced Account Manager to join a well-established facilities services contract in the Southampton / Hampshire area on an immediate temp-to-perm basis. This is an excellent opportunity for a confident Account Manager to step into a live contract, stabilise service delivery and transition into a permanent role.
The Role
- Take ownership of the day-to-day performance of the contract, acting as the primary point of contact for the client while ensuring services are delivered safely, compliantly and in line with agreed KPIs.
- Day-to-day management of a facilities management contract.
- Acting as the main client interface and maintaining strong stakeholder relationships.
- Managing operational teams and subcontractors.
- Ensuring delivery of hard and/or soft FM services (site dependent).
- Overseeing compliance, health & safety and statutory obligations.
- Managing budgets, cost control and reporting.
- Monitoring KPIs, service performance and continuous improvement initiatives.
- Supporting mobilisation, transition and service stabilisation.
About You
- Proven experience in an Account Manager or Contract Manager role within FM or a service-led environment.
- Strong client-facing and stakeholder management skills.
- Good understanding of FM service delivery, compliance and H&S.
- Able to start immediately or at short notice.
- Confident, organised and comfortable stepping into a live contract.
What’s on Offer
- Immediate start.
- Temp-to-perm opportunity.
- Competitive day rate / salary (depending on engagement).
- Long-term career opportunity within a stable contract.
- Local role across Southampton / Hampshire.
Account Manager in Southampton employer: Skilled Careers Ltd
Contact Detail:
Skilled Careers Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector. Let them know you're on the lookout for an Account Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their services and KPIs. This will help you demonstrate your knowledge and show that you're ready to step into the role and stabilise service delivery from day one.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the responsibilities of managing operational teams and ensuring compliance. Confidence is key, so rehearse your answers to common interview questions.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, applying directly shows your enthusiasm and commitment to joining the team.
We think you need these skills to ace Account Manager in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in facilities management and client-facing roles, and don’t forget to mention any relevant KPIs you've managed.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this temp-to-perm opportunity. Mention your confidence in stepping into a live contract and how you can stabilise service delivery.
Showcase Your Skills: In your application, be sure to showcase your strong stakeholder management skills and your understanding of compliance and health & safety. We want to see how you’ve successfully managed operational teams in the past!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get you started on this exciting journey with us at StudySmarter.
How to prepare for a job interview at Skilled Careers Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of facilities management and the specific services the company provides. Familiarise yourself with key performance indicators (KPIs) relevant to the role, as well as any compliance and health & safety regulations that might come into play.
✨Showcase Your Experience
Prepare to discuss your previous experience in account or contract management. Have specific examples ready that demonstrate how you've successfully managed client relationships, overseen service delivery, and handled budgets. This will show them you're not just talking the talk but have walked the walk.
✨Ask Smart Questions
Think of insightful questions to ask during the interview. Inquire about the current challenges they face in the contract or what their expectations are for the role. This shows your genuine interest and helps you gauge if the position is the right fit for you.
✨Be Confident and Organised
Since this role requires stepping into a live contract, it's crucial to convey confidence. Practice your responses and ensure you have all necessary documents organised and ready to go. A calm and collected approach will help you stand out as the ideal candidate.
