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- Tasks: Act as the main point of contact between tenants and contractors during refurbishment works.
- Company: Skilled Careers, a leader in social housing recruitment.
- Benefits: Competitive pay, potential for permanent position, and valuable experience.
- Why this job: Make a difference in your community while developing your communication skills.
- Qualifications: Experience in a similar role and a full UK driving licence required.
- Other info: Opportunity for career growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
Skilled Careers are currently recruiting for a Tenancy / Resident Liaison Officer on a temporary ongoing basis based in the Oldham area. The work consists of refurbishment works on Social Housing properties. As a TLO, you will be acting as the primary liaison between tenants and residents and the contractor, ensuring effective communication between the two, managing work schedules and updating tenants with these, to minimise any disruption and complaints as much as possible.
In order to be considered for the role, you will need proven experience in a similar role and be a confident communicator - able to successfully build rapport quickly with residents. Furthermore, you must have a full UK driving licence due to the area of coverage and have access to a vehicle.
This is a lengthy temporary contract with a competitive rate of pay, and it has the option to go permanent for the right individual.
Tenant Liaison Officer in Slough employer: Skilled Careers Ltd
Contact Detail:
Skilled Careers Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenant Liaison Officer in Slough
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for a Tenant Liaison Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your communication skills! As a TLO, you'll need to build rapport quickly with residents. Try role-playing scenarios with friends or family to get comfortable with handling different situations and questions that might come up.
✨Tip Number 3
Stay organised! Keep track of your applications and follow up with potential employers. A quick email or call can show your enthusiasm and keep you on their radar. Plus, it helps you manage your time effectively while searching for that perfect role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities listed, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate, so you can focus on landing that Tenant Liaison Officer gig without any hassle.
We think you need these skills to ace Tenant Liaison Officer in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Tenant Liaison Officer or in similar roles. We want to see how you've successfully communicated with residents and managed work schedules, so don’t hold back on those details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've built rapport with tenants and handled any challenges in the past.
Show Off Your Communication Skills: Since communication is key in this role, make sure your application reflects your ability to convey information clearly and effectively. We love a good storyteller, so feel free to share anecdotes that showcase your skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Skilled Careers Ltd
✨Know Your Stuff
Before the interview, brush up on your knowledge of social housing and refurbishment works. Familiarise yourself with common issues tenants face and how to address them. This will show that you understand the role and can hit the ground running.
✨Show Off Your Communication Skills
As a Tenant Liaison Officer, communication is key. Prepare examples of how you've successfully built rapport with residents in the past. Think about specific situations where you resolved conflicts or improved tenant satisfaction through effective communication.
✨Be Ready to Discuss Logistics
Since you'll be managing work schedules and updates, be prepared to talk about how you would handle disruptions. Have a few strategies in mind for keeping tenants informed and minimising complaints during refurbishment works.
✨Demonstrate Your Flexibility
This role may require you to adapt quickly to changing circumstances. Be ready to discuss times when you've had to adjust your plans or approach on the fly. Highlighting your ability to remain calm and resourceful under pressure will make a great impression.
