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- Tasks: Coordinate schedules for repairs and communicate with clients and subcontractors daily.
- Company: Join a dynamic team focused on delivering exceptional service in the repairs sector.
- Benefits: Enjoy a permanent role with opportunities for growth and development.
- Why this job: Be part of a supportive culture that values problem-solving and customer satisfaction.
- Qualifications: Experience in repairs or maintenance is preferred, along with strong communication skills.
- Other info: If you're ready to make an impact, send us your CV today!
The predicted salary is between 30000 - 42000 £ per year.
My client is looking for a Repairs Planner/Scheduler for a permanent role.
Responsibilities:
- Liaising with clients and sub-contractors to schedule appointments for operatives.
- Communicate effectively with clients and customers to ensure great service is provided.
- Handling general enquiries and administration tasks.
- Schedule available operatives and subcontractors to jobs and discuss repairs.
Requirements:
- You’ll ideally have previous experience within the repairs and maintenance sector, or a trade-based background, with good problem-solving skills.
- Good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal.
- Have excellent customer service skills.
If you feel this is the role for you, attach your CV and apply today!
Contact Detail:
Skilled Careers Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Planner/Scheduler
✨Tip Number 1
Familiarise yourself with the repairs and maintenance sector. Understanding common issues and solutions will help you speak confidently about your experience and how you can contribute to our team.
✨Tip Number 2
Brush up on your Microsoft Office skills, especially Excel. Being able to efficiently manage schedules and data will be crucial in this role, so consider taking a quick online course if you need a refresher.
✨Tip Number 3
Practice your communication skills. Since you'll be liaising with clients and subcontractors, being clear and concise in your conversations is key. Role-playing scenarios with a friend can help you prepare.
✨Tip Number 4
Showcase your customer service experience. Think of specific examples where you've gone above and beyond for a customer, as this will demonstrate your commitment to providing excellent service in your application.
We think you need these skills to ace Repairs Planner/Scheduler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the repairs and maintenance sector. Emphasise any previous roles that involved scheduling, customer service, or administration tasks.
Craft a Strong Cover Letter: Write a cover letter that showcases your problem-solving skills and your ability to communicate effectively with clients and subcontractors. Mention specific examples from your past experiences that demonstrate these abilities.
Highlight Technical Skills: Since the role requires good knowledge of Microsoft Office, ensure you mention your proficiency in these tools. If you have experience with scheduling software or other relevant applications, include that as well.
Showcase Customer Service Experience: In your application, provide examples of how you've delivered excellent customer service in previous roles. This could include handling enquiries, resolving issues, or ensuring client satisfaction.
How to prepare for a job interview at Skilled Careers Ltd
✨Showcase Your Experience
Make sure to highlight any previous experience you have in the repairs and maintenance sector. Be prepared to discuss specific examples of how you've successfully scheduled appointments or managed repairs in the past.
✨Demonstrate Communication Skills
Since the role involves liaising with clients and subcontractors, practice articulating your thoughts clearly. You might be asked to role-play a scenario where you need to communicate effectively with a client, so be ready to showcase your verbal communication skills.
✨Familiarise Yourself with Microsoft Office
Brush up on your Microsoft Office skills, especially Excel and Outlook, as these will likely be used for scheduling and communication. Consider preparing a few examples of how you've used these tools in previous roles.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of situations where you had to resolve scheduling conflicts or handle customer complaints, and be ready to explain your thought process and the outcomes.