Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Act as the main link between tenants and contractors during refurbishment works.
- Company: Skilled Careers, dedicated to improving social housing.
- Benefits: Competitive pay, potential for permanent position, and flexible working hours.
- Why this job: Make a real difference in your community while developing your communication skills.
- Qualifications: Experience in a similar role and a full UK driving licence required.
- Other info: Opportunity for career growth and a chance to build strong relationships.
The predicted salary is between 30000 - 42000 £ per year.
Skilled Careers are currently recruiting for a Tenancy / Resident Liaison Officer on a temporary ongoing basis based in the Northampton area. The work consists of refurbishment works on Social Housing properties. As a TLO, you will be acting as the primary liaison between tenants and residents and the contractor, ensuring effective communication between the two, managing work schedules and updating tenants with these, to minimise any disruption and complaints as much as possible.
In order to be considered for the role, you will need proven experience in a similar role and be a confident communicator - able to successfully build rapport quickly with residents. Furthermore, you must have a full UK driving licence due to the area of coverage and have access to a vehicle.
This is a lengthy temporary contract with a competitive rate of pay, and it has the option to go permanent for the right individual. A DBS will also be required, but this will only be applicable if successful in getting the role.
Tenant Liaison Officer in Newcastle upon Tyne employer: Skilled Careers Ltd
Contact Detail:
Skilled Careers Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenant Liaison Officer in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for a Tenant Liaison Officer role. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Practice your communication skills! As a TLO, you'll need to build rapport quickly with residents. Try role-playing scenarios with friends or family to get comfortable with handling different situations.
✨Tip Number 3
Stay organised! Keep track of your applications and follow up with potential employers. A quick email or call can show your enthusiasm and keep you on their radar.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Don’t miss out!
We think you need these skills to ace Tenant Liaison Officer in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Tenant Liaison Officer or in similar roles. We want to see how you've successfully communicated with residents and managed work schedules, so don’t hold back on those details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've built rapport with tenants and handled any challenges in the past.
Show Off Your Communication Skills: Since effective communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors – we want to see your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Skilled Careers Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Tenant Liaison Officer. Familiarise yourself with the key aspects of the job, such as effective communication, managing work schedules, and handling tenant concerns. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a TLO, strong communication is crucial. Prepare examples from your past experience where you've successfully built rapport with residents or managed conflicts. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Be Ready to Discuss Logistics
Since the role requires a full UK driving licence and access to a vehicle, be prepared to discuss how you plan to manage your travel and coverage area. Highlight any previous experience that demonstrates your ability to navigate similar logistical challenges effectively.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the company culture, team dynamics, or specific projects you might be involved in. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.