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- Tasks: Join us as a Chalet Host, serving breakfast, cleaning, and assisting with dinner in a stunning mountain setting.
- Company: Ski Miquel is a family-run travel company with over 40 years of experience in creating unforgettable ski holidays.
- Benefits: Enjoy time on the slopes, meet new people, and work in a fun, friendly atmosphere.
- Other info: Ideal for sociable individuals who love hard work and adventure in the winter season.
- Why this job: This role offers rewarding guest interactions and the chance to explore beautiful mountains during your free time.
- Qualifications: Must have an EU passport, hospitality experience, and a friendly, proactive attitude.
We are looking for social people with a hospitality background to join our overseas team as a Host in one of our Chalet-Hotels next winter. The successful applicant will need to hold an EU passport (or have the right) to work in France or Austria.
Our Hosts are the cogs that drive our operation in resort – Without them keeping our guest rooms and accommodation clean and tidy, assisting our chefs with food preparation, dealing with guest requests, and running the meal services, our chalet-hotels would grind to a halt! As the face of the company, it is the Hosts’ job to ensure our guests are not on just another ski holiday but to make sure they have the true ‘Ski Miquel Experience’. This is a role for sociable people who are willing to work hard and enjoy all that the mountains have to offer. If you do, your work ethic will be rewarded with a job that gives you plenty of time on the slopes, as well as interacting with our guests, making it ideal for someone who is outgoing and loves meeting new people.
The Company: We are a family-run business based in Hove (near Brighton) with over 40 years’ experience in the travel industry. We own most of our chalet-hotels, and with 85% of our bookings being either repeat guests or word-of-mouth recommendations, we like to think we’re pretty good at what we do. The company was founded in 1980, after our owner and a colleague decided to start their own travel business. With five permanent members of staff in our ‘offices’, when guests or staff call or e-mail; they know exactly who they are talking to. We don’t like to hide behind e-mails or answerphone messages - We’re upfront and personal, and we want to talk directly to our customers so that we can provide the best level of service for them again and again. It’s this close-knit work ethic that has turned Ski Miquel into the much-loved travel company it is today. With five to eleven members of staff in each resort, we work hard to achieve the level of service that our customers have come to expect. Creating a fun and friendly atmosphere in our chalets is our main aim, and we do this by ensuring that we hire the best staff.
If you’re looking for a great company to work for during the winter season then you’ve found it!
Principal TasksThis is a diverse role, with a variety of shifts during the week. The following is an outline of the principal tasks that are expected of our Chalet Hosts over the course of a normal week:
- In the mornings, you will be required to assist with preparing and serving breakfast to our guests.
- Following breakfast, you will clear the tables and prepare them for afternoon tea, as well as making sure the communal areas are clean and tidy.
- The guest bedrooms are normally cleaned every other day (including the toilets and showers) and this should all be completed within a few hours, which means you should be free to get out on the mountain during the afternoons.
- Afternoon tea is served from 4:30-5:30pm, after which the chef may require assistance with preparation of the evening meal and canapés, which you will serve in the bar before dinner.
- Dinner is served at 7:30pm each evening and consists of 3 courses, including chalet wine, and is finished off with a cheese course.
- Once dinner has been served, the dishes have been washed and the dining room has been cleaned, mopped, and prepared for breakfast, your day is done.
- Changeover day is the longest day, with deep cleaning of all bedrooms, bathrooms and communal areas before the new guests arrive, making sure the chalet-hotel is warm and welcoming for their arrival. Soup is provided after the guests arrive, with the full dinner service in the evening.
The Chalet Host role requires early starts, hard work, and effective teamwork, but provides you with rewarding guest interaction and a great opportunity to explore the mountains in your free time.
RequirementsThe following is an outline of the qualities that are expected of our Chalet Hosts:
- Punctual
- Hard-working
- Proactive
- Friendly and engaging
- Sociable
- Team player
- High attention to detail
- Well-presented
- Customer-focused
- Must have a valid EU passport, or must already have the right to work in France or Austria already in place.
- A high level of spoken English to be able to communicate well with guests and other staff.
- Previous hospitality experience.
- The ability to speak another foreign language is preferred, but is not essential.
Chalet Host employer: Ski Miquel
Contact Detail:
Ski Miquel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chalet Host
✨Tip Number 1
Make sure to showcase your hospitality experience in any conversations you have. Whether it's during an informal chat or a more structured interview, highlight specific instances where you've gone above and beyond for guests.
✨Tip Number 2
Familiarise yourself with the local area of the chalets, including popular ski spots and activities. This knowledge will not only impress during discussions but also help you connect with guests looking for recommendations.
✨Tip Number 3
Demonstrate your sociable nature by engaging with current or former employees of the company on social media platforms. Ask them about their experiences and share your enthusiasm for the role; this can create a positive impression.
✨Tip Number 4
Prepare to discuss how you handle teamwork and communication in a busy environment. Think of examples from past roles where you successfully collaborated with others, as this is crucial for the Chalet Host position.
We think you need these skills to ace Chalet Host
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hospitality experience and any relevant skills that align with the Chalet Host role. Emphasise your ability to work in a team, your sociable nature, and any previous customer service roles.
Craft a Personal Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you want to work as a Chalet Host and how your background makes you a great fit for the company’s values and the Ski Miquel Experience.
Showcase Relevant Skills: In your application, highlight specific skills that are essential for the role, such as attention to detail, punctuality, and the ability to handle guest requests. If you speak another language, be sure to mention this as it can set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows professionalism and attention to detail, which are key qualities for a Chalet Host.
How to prepare for a job interview at Ski Miquel
✨Show Your Hospitality Experience
Make sure to highlight any previous experience in hospitality during your interview. Share specific examples of how you've provided excellent service, dealt with guest requests, or worked as part of a team. This will demonstrate that you understand the demands of the role.
✨Emphasise Your Sociable Nature
As a Chalet Host, being sociable is key. Be prepared to discuss how you enjoy meeting new people and creating a friendly atmosphere. You might even want to share a fun story about a time you connected with guests or made their experience memorable.
✨Demonstrate Teamwork Skills
The role requires effective teamwork, so be ready to talk about your experiences working in a team. Discuss how you contribute to group dynamics and support your colleagues, especially in high-pressure situations like changeover days.
✨Prepare for Practical Questions
Expect questions that assess your problem-solving skills and ability to handle various tasks. Think about scenarios where you had to multitask or manage time effectively, and be ready to explain how you would approach similar situations in the chalet.