At a Glance
- Tasks: Welcome customers, provide expert advice, and maintain shop standards.
- Company: Join Ski Bartlett, a leading independent ski shop with over 50 years of experience.
- Benefits: Enjoy employee discounts, a pension scheme, and a casual dress code.
- Other info: Flexible hours available, with opportunities for full-time or part-time roles.
- Why this job: Combine your passion for skiing with excellent customer service in a fun environment.
- Qualifications: Retail experience and a love for the outdoors are essential.
The predicted salary is between 18000 - 24000 £ per year.
Ski Sales Representative
Established in 1965, Ski Bartlett is one of the UK\'s most popular independent ski shops, with over 50 years of experience. We pride ourselves on our high standards, excellent customer service and the quality of our products. Over the years we have expanded our retail space to house a vast selection of ski products and our online presents is going from strength to strength.
Key Responsibilities
- Welcoming customers into the store, starting their customer experience with a smile.
- Gaining an understanding of each customer’s specific needs and wants through conversation and engagement.
- Working passionately as the face of Ski Bartlett and Sputnik. Taking pride in the shop and working with your team to provide an outstanding customer experience.
- Developing and maintaining good product knowledge, utilising our training facilities to learn more about the products we sell.
- Maintaining excellent shop and stockroom standards.
- Communicate with customers on the telephone and via email.
- Place orders with both customers and suppliers.
- Ensure good stock control and standards are kept.
- Assist with mail order processing.
Essential Skills/Experience
- Good communication skills with a passion for providing excellent customer service.
- Previous experience working in a retail environment.
- A passion for the outdoors.
- Strong organisational skills with the ability to multi-task.
- Good communication and customer service skills.
- Common sense and the initiative to proactively solve problems.
- Patient and calm when under pressure.
- The ability to always follow through and complete tasks.
- Keen to learn and keep up to date with current trends and technology within the world of skiing and snowboarding.
Desirable
- Good overall ski and/or snowboard experience.
- Previous experience working in a retail environment with an understanding of till systems.
- Impeccable customer manner, polite and helpful.
- Experience of working with EPOS or other stock control systems.
- Good working knowledge of Microsoft Office applications e.g. Outlook, Word, Excel.
- Able to work to deadlines and prioritise tasks.
- Be flexible, able to cope under pressure and able to adapt to changing priorities.
Benefits
- Employee discount after successful completion of probationary period.
- Pension scheme
- Free close by parking
- Casual dress code
If you believe you are the right person for the role, we would love to hear from you.
Job Types
- Full-time, permanent
- Full-time, winter season (Potential to extend to year round contract)
- Part-time weekends and some additional weekdays
Please send your CV to sally@skibartlett.com
SKI SALES REPRESENTATIVE in Uxbridge employer: Ski Bartlett
Ski Bartlett is an exceptional employer, offering a vibrant work culture that celebrates a passion for skiing and the outdoors. With over 50 years of experience, we provide our employees with comprehensive training opportunities, a supportive team environment, and attractive benefits such as employee discounts and a pension scheme. Located in a thriving retail space, we are committed to fostering personal growth and ensuring our staff feel valued and engaged in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land SKI SALES REPRESENTATIVE in Uxbridge
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Ski Bartlett. Familiarise yourself with their products and values. This will help you connect better during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. Focus on showcasing your customer service skills and your passion for skiing. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Dress the part! Even though it's a casual dress code, showing up looking smart can make a great first impression. It shows you care about the opportunity and respect the company culture.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit for Ski Bartlett!
We think you need these skills to ace SKI SALES REPRESENTATIVE in Uxbridge
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for skiing and the outdoors shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing an excellent customer experience in our ski shop.
Tailor Your CV:Make sure your CV highlights relevant retail experience and any specific skills that match the job description. We appreciate when applicants take the time to align their experiences with what we’re looking for at Ski Bartlett.
Be Personable:In your cover letter, don’t be afraid to show a bit of personality! We’re all about creating a welcoming atmosphere, so let us know how you’d contribute to that vibe in the store.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Ski Bartlett
✨Know Your Products
Before the interview, make sure to brush up on your knowledge of skiing and snowboarding products. Familiarise yourself with the brands Ski Bartlett carries and any new trends in the industry. This will not only impress your interviewers but also show your genuine passion for the outdoors.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail experience where you provided excellent customer service. Think about times when you went above and beyond for a customer or resolved a tricky situation. This will demonstrate your ability to engage with customers and maintain the high standards Ski Bartlett prides itself on.
✨Practice Your Communication
Since good communication is key for this role, practice articulating your thoughts clearly and confidently. You might want to do a mock interview with a friend or family member, focusing on how you would welcome customers and understand their needs. This will help you feel more at ease during the actual interview.
✨Be Ready to Discuss Teamwork
Ski Bartlett values teamwork, so be prepared to discuss how you've worked effectively in a team before. Think of specific examples where you collaborated with others to achieve a common goal, especially in a retail setting. This will highlight your ability to contribute positively to the team dynamic.
