At a Glance
- Tasks: Fit ski boots, assist customers, and perform minor workshop tasks.
- Company: Join Ski Bartlett, a leading independent ski shop with over 50 years of experience.
- Benefits: Enjoy employee discounts, a pension scheme, and a casual dress code.
- Other info: Comprehensive training provided; opportunities for full-time or part-time roles.
- Why this job: Combine your passion for skiing with customer service in a fun, dynamic environment.
- Qualifications: Ski or snowboard experience is essential; boot fitting experience is a plus.
The predicted salary is between 20000 - 25000 £ per year.
Established in 1965, Ski Bartlett is one of the UK's most popular independent ski shops, with over 50 years of experience. We pride ourselves on our high standards, excellent customer service and the quality of our products. Over the years we have expanded our retail space to house a vast selection of ski products and our online presence is going from strength to strength.
We are looking to recruit a full-time team member to join our renowned ski hardware department. We are looking for someone with a growth mindset and a positive future vision. Are you able to add value to our ever-growing ski hardware department? To thrive in this role you would need in-depth product knowledge and experience of ski boot fitting and the desire to learn about all of the other Snowsports products. But if you don’t have experience of boot fitting, don’t worry, we’ll take you through our comprehensive training programme. However, ski or snowboard experience is essential.
The main part of this job role will include performing boot fittings but the role is in no way limited to this. You will also be required to undertake minor workshop tasks, help customers with purchases throughout the store, receive in orders, deal with customer enquiries and help your fellow team members when needed. Are you good at thinking on your feet and relish the challenge of problem solving? Do you enjoy giving helpful advice and sharing your knowledge and expertise? If so keep reading...
Key Responsibilities- Carry out comprehensive and professional boot fitting appointments for our customers.
- Make custom foot beds.
- Boot stretching.
- Drilling, grinding and milling ski boots.
- Custom moulding ski and snowboard boots.
- Help build and maintain long-term relationships with customers and suppliers to ensure continued sales growth.
- Ordering of spare parts, liaising with our sales team and suppliers to process re-orders.
- Good overall ski and/or snowboard experience.
- Be self-sufficient and self-motivated when working on your own.
- Good with your hands and good using tools, practically minded.
- You must have loads of common sense and initiative to proactively solve problems.
- Patient and calm when under pressure.
- Keen to learn and keep up to date with current products within the world of ski, snowboard and skateboard.
- Excellent communication skills - You must be able to respond professionally and friendly to customers - in person, on the phone and on email.
- In-depth knowledge and experience of ski boot fitting.
- Impeccable customer manner, polite and helpful.
- Focused on attention to detail.
- The ability to multitask.
- Always follow through and complete tasks to a time deadline.
- Employee discount after successful completion of probationary period.
- Pension scheme.
- Free close by parking.
- Casual dress code.
If you believe you are the right person for the role, we would love to hear from you.
Job Types- Full-time, permanent.
- Full-time, winter season (Potential to extend to year round contract).
- Part-time weekends and some additional weekdays.
If you see yourself as a candidate, please send your CV to sally@skibartlett.com.
SKI BOOT FITTER - FULL AND PART TIME employer: Ski Bartlett
At Ski Bartlett, we pride ourselves on being a leading independent ski shop with over 50 years of experience, offering a vibrant work culture that values growth and teamwork. Our comprehensive training programme ensures that even those new to boot fitting can thrive, while our employee benefits, including discounts and a casual dress code, create an enjoyable workplace. Join us in a location that not only fosters a passion for snowsports but also encourages personal and professional development within a supportive team environment.
StudySmarter Expert Advice🤫
We think this is how you could land SKI BOOT FITTER - FULL AND PART TIME
✨Tip Number 1
Get to know the company inside out! Before your interview, check out Ski Bartlett's website and social media. Familiarise yourself with their products and values so you can show off your passion for skiing and snowsports.
✨Tip Number 2
Practice your boot fitting skills! Even if you're new to it, try to get hands-on experience or watch tutorials online. Being able to demonstrate your eagerness to learn and your practical skills will definitely impress the team.
✨Tip Number 3
Show off your customer service skills! Think of examples where you've helped customers in the past. Whether it's resolving an issue or giving advice, being able to share these experiences will highlight your suitability for the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace SKI BOOT FITTER - FULL AND PART TIME
Some tips for your application 🫡
Show Your Passion for Skiing:Make sure to highlight your love for skiing or snowboarding in your application. We want to see that you’re not just looking for a job, but that you genuinely enjoy the sport and understand the products we offer.
Tailor Your CV:Don’t just send out the same CV everywhere! Tailor it to reflect the skills and experiences that match the ski boot fitter role. Mention any relevant experience, even if it’s not directly related to boot fitting.
Be Clear and Concise:When writing your cover letter, keep it clear and to the point. We appreciate a well-structured application that gets straight to the heart of why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Ski Bartlett
✨Know Your Stuff
Make sure you brush up on your ski and snowboard knowledge before the interview. Familiarise yourself with different types of boots, fitting techniques, and any recent innovations in the industry. This will show that you're genuinely interested and ready to contribute to the team.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss your previous experiences in customer service. Think of specific examples where you went above and beyond for a customer or solved a tricky problem. This will highlight your ability to connect with customers and provide excellent service.
✨Demonstrate Your Problem-Solving Skills
The job requires thinking on your feet, so come prepared with examples of how you've tackled challenges in the past. Whether it’s a tricky boot fitting or a customer complaint, showing that you can stay calm under pressure and find solutions will impress the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programme, the team dynamics, or the latest products they’re excited about. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
