At a Glance
- Tasks: Serve food and beverages, manage stock, and provide excellent customer service.
- Company: Skern Lodge Ltd, a fun-filled outdoor activity centre in North Devon.
- Benefits: Access to discounts, uniform provided, and support from an experienced team.
- Other info: 30 hours per week with flexible shifts and opportunities for further training.
- Why this job: Kickstart your hospitality career while having fun and meeting new people!
- Qualifications: Willingness to learn; experience in hospitality is a plus but not essential.
The predicted salary is between 800 - 1057 £ per month.
Based in Appledore, North Devon we have been delivering outdoor activities, experiential learning and development training since 1976. We teach new skills, build confidence, fulfil your sense of adventure, and ensure you have boatloads of fun!
We have fantastic opportunities right now to begin your hospitality journey at Skern Lodge or the Ultimate Adventure Centre, based in Bideford, Devon.
Do you love meeting new people? Would you enjoy providing the best customer service to enhance our guests' experience? For our front of house operation, we are looking for Food & Beverage Hospitality Team Member Apprentices to serve food and beverages to our customers, clear and clean tables and manage stock levels etc. You will be given full training and complete a nationally recognised qualification working alongside our experienced team.
If you have experience in Hospitality then that's great, but it isn't essential. What is needed is the willingness to learn whilst gaining practical skills and a commitment to achieving your Apprenticeship.
Your duties will include:
- Serving customers
- Stocking shelves
- Cleaning
- Stock taking and putting away deliveries, reporting low stock levels to management
The ideal candidate should be able to work alone and in a team, use their initiative and be proactive in their approach to work. You'll also need to demonstrate:
- A can-do and flexible attitude
- A willingness to learn and develop
In return we offer:
- Access to Perkbox - Discounts and rewards across a wide range of shopping and lifestyle brands and well-being support
- Uniform provided
- Excellent support from a well-established team.
This apprenticeship will be for 9 months duration.
Entry requirements:
- Maths and English at Level 2 (GCSE Grade 4) is desirable however we can provide Functional Skills as part of your development plan.
- Experience within Hospitality is desirable.
Skills required:
- Customer care skills
- Initiative
Training to be provided:
You will be supported by a trainer throughout your apprenticeship. As you progress through your apprenticeship your duties and responsibilities will alter as you develop the skills for a successful career in hospitality. Training will be a mix of face to face and online learning. You will gain a Level 2 Food & Beverage Team Member Apprenticeship Qualification. Functional Skills in Maths and English if required.
Things to consider:
- Contracted Hours are 30 hours per week. You will be on a rota with some split-shifts required (7 am -11 am, 3-7 pm) 5 out of 7 days per week.
- A driving licence and car would be an advantage due to shift times, as bus timetables don't always align with working times.
We are looking for candidates who want to develop their career within the Hospitality sector. Further training and next level qualifications are available.
At a Glance:
- Working week: 5 out of 7 days on a rota
- Duration: 12 Months
- Apprenticeship standard: Food and beverage team member (Level 2)
Skern Lodge Ltd in Northam employer: Skerntrainingandskills
Skern Lodge Ltd, located in the picturesque Appledore, North Devon, is an exceptional employer that fosters a vibrant work culture centred around adventure and personal growth. With a commitment to providing comprehensive training and nationally recognised qualifications, employees are supported by a dedicated team while enjoying unique benefits such as access to Perkbox discounts and a uniform provision. This apprenticeship offers a fantastic opportunity for those eager to embark on a rewarding career in hospitality, with clear pathways for further development and skill enhancement.
StudySmarter Expert Advice🤫
We think this is how you could land Skern Lodge Ltd in Northam
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Skerntrainingandskills. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Skerntrainingandskills
Don't be shy about reaching out to Skerntrainingandskills directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Skern Lodge Ltd in Northam
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Skerntrainingandskills and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Skerntrainingandskills
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
