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- Tasks: Serve food and beverages, manage stock, and provide excellent customer service.
- Company: Skern Lodge Ltd, a fun-filled outdoor activity centre in North Devon.
- Benefits: Access to discounts, uniform provided, and support from an experienced team.
- Why this job: Kickstart your hospitality career while having fun and meeting new people!
- Qualifications: Willingness to learn; experience in hospitality is a plus but not essential.
- Other info: 30 hours per week with flexible shifts and opportunities for further training.
The predicted salary is between 800 - 1057 £ per month.
Based in Appledore, North Devon we have been delivering outdoor activities, experiential learning and development training since 1976. We teach new skills, build confidence, fulfil your sense of adventure, and ensure you have boatloads of fun!
We have fantastic opportunities right now to begin your hospitality journey at Skern Lodge or the Ultimate Adventure Centre, based in Bideford, Devon.
Do you love meeting new people? Would you enjoy providing the best customer service to enhance our guests' experience? For our front of house operation, we are looking for Food & Beverage Hospitality Team Member Apprentices to serve food and beverages to our customers, clear and clean tables and manage stock levels etc. You will be given full training and complete a nationally recognised qualification working alongside our experienced team.
If you have experience in Hospitality then that's great, but it isn't essential. What is needed is the willingness to learn whilst gaining practical skills and a commitment to achieving your Apprenticeship.
Your duties will include:
- Serving customers
- Stocking shelves
- Cleaning
- Stock taking and putting away deliveries, reporting low stock levels to management
The ideal candidate should be able to work alone and in a team, use their initiative and be proactive in their approach to work. You'll also need to demonstrate:
- A can-do and flexible attitude
- A willingness to learn and develop
In return we offer:
- Access to Perkbox - Discounts and rewards across a wide range of shopping and lifestyle brands and well-being support
- Uniform provided
- Excellent support from a well-established team.
This apprenticeship will be for 9 months duration.
Entry requirements:
- Maths and English at Level 2 (GCSE Grade 4) is desirable however we can provide Functional Skills as part of your development plan.
- Experience within Hospitality is desirable.
Skills required:
- Customer care skills
- Initiative
Training to be provided:
You will be supported by a trainer throughout your apprenticeship. As you progress through your apprenticeship your duties and responsibilities will alter as you develop the skills for a successful career in hospitality. Training will be a mix of face to face and online learning. You will gain a Level 2 Food & Beverage Team Member Apprenticeship Qualification. Functional Skills in Maths and English if required.
Things to consider:
- Contracted Hours are 30 hours per week. You will be on a rota with some split-shifts required (7 am -11 am, 3-7 pm) 5 out of 7 days per week.
- A driving licence and car would be an advantage due to shift times, as bus timetables don't always align with working times.
We are looking for candidates who want to develop their career within the Hospitality sector. Further training and next level qualifications are available.
At a Glance:
- Working week: 5 out of 7 days on a rota
- Duration: 12 Months
- Apprenticeship standard: Food and beverage team member (Level 2)
Skern Lodge Ltd in Northam employer: Skerntrainingandskills
Contact Detail:
Skerntrainingandskills Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Skern Lodge Ltd in Northam
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Skern Lodge and the Ultimate Adventure Centre. Understanding their values and what they offer will help you connect with the team and show that you're genuinely interested in being part of their hospitality journey.
✨Tip Number 2
Practice your customer service skills! Since you'll be serving food and beverages, think about how you can make a guest's experience memorable. Role-play scenarios with friends or family to boost your confidence and get comfortable with handling different situations.
✨Tip Number 3
Show off your flexibility! The job requires a can-do attitude and the ability to work both alone and in a team. Be ready to share examples from your past experiences where you've adapted to challenges or worked collaboratively to achieve a goal.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and makes it easier for us to keep track of your progress. Plus, you’ll be one step closer to starting your exciting apprenticeship with us!
We think you need these skills to ace Skern Lodge Ltd in Northam
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let us know why you love hospitality! Share any experiences you've had that made you excited about serving customers and creating memorable moments. We want to see your enthusiasm shine through!
Tailor Your Application: Make sure to customise your application to fit the role. Highlight any relevant skills or experiences that align with what we're looking for, like teamwork or customer care. A personal touch goes a long way in making your application stand out!
Be Honest About Your Experience: If you don’t have much experience in hospitality, that’s totally fine! Just be upfront about it and focus on your willingness to learn and develop. We value a can-do attitude and a desire to grow more than anything else.
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to us quickly. Plus, you’ll find all the info you need about the role and our fantastic team!
How to prepare for a job interview at Skerntrainingandskills
✨Know Your Stuff
Before the interview, take some time to research Skern Lodge and its values. Understand their commitment to customer service and experiential learning. This will help you align your answers with what they’re looking for.
✨Show Your Personality
Since this role is all about meeting new people and providing great service, let your personality shine through! Be friendly, approachable, and enthusiastic during the interview. They want to see that you can connect with guests.
✨Demonstrate Your Willingness to Learn
Even if you don’t have much experience in hospitality, show that you’re eager to learn. Share examples of how you’ve picked up new skills in the past or how you plan to tackle challenges in this apprenticeship.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This shows your interest in the role and the company. You might ask about the training process or what a typical day looks like for a Food & Beverage Hospitality Team Member.
