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- Tasks: Lead a team in delivering exceptional customer service and manage hospitality operations.
- Company: Skern Lodge, a fun-filled outdoor activity centre in North Devon.
- Benefits: Access to discounts, uniform provided, and excellent support from a dedicated team.
- Why this job: Kickstart your hospitality management career with hands-on experience and a recognised qualification.
- Qualifications: Experience in hospitality and supervisory skills required; willingness to learn is essential.
- Other info: 30 hours per week with flexible shifts; great long-term career prospects in hospitality.
The predicted salary is between 800 - 1400 £ per month.
Based in Appledore, North Devon, we have been delivering outdoor activities, experiential learning and development training since 1976. We teach new skills, build confidence, fulfil your sense of adventure, and ensure you have boatloads of fun!
We have fantastic opportunities right now to take the next step in your hospitality management career journey at Skern Lodge or the Ultimate Adventure Centre, based in Bideford, Devon.
As a Level 4 Hospitality Manager, you will be a highly motivated team leader, combining a talent for management and hospitality skills and thriving on the customer facing nature of the role. In this exciting and varied role, you will develop your skills and gain valuable experience in how to lead a team to deliver excellent customer service.
Able to work under pressure, you will learn how to manage hospitality services, taking on a high level of responsibility that is aligned to business vision and objectives. You will complete a nationally recognised qualification working alongside our experienced team.
The ideal candidate should be able to work alone and in a team, use their initiative and be proactive in their approach to work. You will also need to demonstrate:
- A can-do and flexible attitude
- A willingness to learn and develop
In return we offer:
- Access to Perkbox – Discounts and rewards across a wide range of shopping and lifestyle brands and well-being support
- Uniform provided
- Excellent support from a well-established team
This apprenticeship will be for 9 months duration.
Entry requirements:
- Maths and English at Level 2 (GCSE Grade 4) is desirable; however, we can provide Functional Skills as part of your development plan.
- Significant prior experience within the Hospitality sector and in supervising staff is required for this career step into a leadership role.
Skills required:
- Customer care skills
- Initiative
You will be supported by an assessor throughout your apprenticeship. As you progress through your apprenticeship, your duties and responsibilities will alter as you develop the skills for a successful career in hospitality. Training will be a mix of face-to-face and online learning. You will gain a Level 4 Hospitality Manager Apprenticeship Qualification and Functional Skills in Maths and English if required.
Things to consider:
- Contracted Hours are 30 hours per week. You will be on a rota with some split-shifts required (7 am–11 am and 3–7 pm) 5 out of 7 days per week.
- A driving licence and car would be an advantage due to shift times, as bus timetables don’t always align with working times.
- We are looking for candidates who want a long-term management career within the Hospitality sector. Further training and next level qualifications are available.
Location At a Glance:
- Working week: 5 out of 7 days on a rota
- Duration: 12 Months
- Apprenticeship standard: Hospitality manager (Level 4)
Hospitality Manager Apprenticeship Level 4 - Skern Lodge employer: Skerntrainingandskills
Contact Detail:
Skerntrainingandskills Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Manager Apprenticeship Level 4 - Skern Lodge
✨Tip Number 1
Network like a pro! Reach out to folks in the hospitality industry, especially those at Skern Lodge or similar places. Attend local events or workshops to meet potential employers and show them your passion for hospitality.
✨Tip Number 2
Prepare for interviews by practising common questions related to hospitality management. Think about your past experiences and how they relate to the role. We want you to shine when it comes to showcasing your skills!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the position. It keeps you on their radar and shows you’re genuinely interested.
✨Tip Number 4
Apply through our website for the best chance of landing that apprenticeship! We love seeing applications directly from candidates who are eager to join our team and grow in the hospitality sector.
We think you need these skills to ace Hospitality Manager Apprenticeship Level 4 - Skern Lodge
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share experiences that highlight your customer care skills and how you've thrived in team settings. We want to see that you’re not just looking for a job, but that you’re excited about building a career with us.
Tailor Your Application: Make sure to customise your application to fit the role of Hospitality Manager. Highlight relevant experience and skills that align with what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team at Skern Lodge.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy and quick to do!
How to prepare for a job interview at Skerntrainingandskills
✨Know Your Stuff
Before the interview, make sure you research Skern Lodge and its values. Understand their approach to hospitality and outdoor activities. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in the role.
✨Showcase Your Experience
Be ready to discuss your previous experience in hospitality, especially any supervisory roles. Prepare specific examples of how you've led a team or handled customer service challenges. This will demonstrate your capability to thrive in a managerial position.
✨Demonstrate Your Can-Do Attitude
Since they value a flexible and proactive approach, think of instances where you’ve gone above and beyond in your previous roles. Share stories that highlight your initiative and willingness to learn, as these traits are crucial for success in this apprenticeship.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. Inquire about the training process, team dynamics, or opportunities for further development. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
