At a Glance
- Tasks: Gain hands-on experience in customer service and secretarial work at a medical practice.
- Company: Join the friendly team at Skerne Medical Group, dedicated to patient care.
- Benefits: Earn while you learn with a structured apprenticeship and valuable skills.
- Other info: Flexible working hours across 4 days with great career progression opportunities.
- Why this job: Be the first point of contact for patients and make a difference in their healthcare journey.
- Qualifications: No prior experience needed; just a passion for helping others and learning.
The predicted salary is between 14700 - 14700 £ per year.
A fantastic opportunity has arisen to join the Team at Skerne Medical Group. During your apprenticeship, you will gain experience in primary care and Customer Service/secretarial work. As a Medical Receptionist, you will usually be the first person patients speak to when they come to the surgery.
Course Information
- Course: Customer service practitioner (level 2)
- Level: 2
- Route: Sales, marketing and procurement
- Apprenticeship Level: Intermediate
Working Arrangements
- Working Week: 38 hours per week, generally worked across 4 days (Hours to be discussed in interview).
- Expected Duration: 1 Year
Apprentice Receptionist in Elton employer: Skerne Medical Group (Sedgefield)
Contact Detail:
Skerne Medical Group (Sedgefield) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Receptionist in Elton
✨Tip Number 1
Make sure to research Skerne Medical Group before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions related to customer service and reception duties. We can help you prepare by providing resources and tips on how to answer them effectively.
✨Tip Number 3
Dress smartly for your interview! First impressions matter, especially in a medical setting where professionalism is key. We recommend looking polished and approachable.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates and shows your enthusiasm for the position. Apply through our website for more opportunities!
We think you need these skills to ace Apprentice Receptionist in Elton
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for customer service shine through in your application. We want to see that you're excited about the opportunity to work with patients and be part of our team at Skerne Medical Group.
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it’s from volunteering or part-time jobs. We love seeing how your skills can translate into the role of a Medical Receptionist.
Craft a Personal Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this apprenticeship. Share specific examples of your customer service skills and how you handle challenges.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Skerne Medical Group (Sedgefield)
✨Know Your Role
Make sure you understand what being a Medical Receptionist entails. Familiarise yourself with primary care and the basics of customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Common Scenarios
Think about common situations you might face as a receptionist, like handling patient queries or managing appointments. Practising how you would respond to these scenarios can help you feel more prepared and less anxious during the interview.
✨Showcase Your Communication Skills
As the first point of contact for patients, strong communication skills are key. Be ready to demonstrate your ability to listen actively and respond clearly. You could even share examples from past experiences where you've successfully communicated with others.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and helps you determine if it's the right fit for you. Consider asking about the team dynamics or what a typical day looks like for a Medical Receptionist at Skerne Medical Group.