At a Glance
- Tasks: Deliver exceptional customer service and support daily store operations.
- Company: Stevenson Forecourts, a family-run business with a strong community focus.
- Benefits: Earn while you learn with a nationally recognised qualification and gain valuable retail experience.
- Other info: Join us for 18 months and enjoy a dynamic work environment.
- Why this job: Kick-start your career in a friendly team and make a real impact in customer service.
- Qualifications: Positive attitude, reliability, and a willingness to learn.
The predicted salary is between 25000 - 30000 £ per year.
Stevenson Forecourts is a family run business, retailing in fuel since 1978, our stores incorporate a large multi awarding winning convenience store offering, food to go and a petrol forecourt.
We pride ourselves in offering the highest levels of standards and customer service and we are proud to serve the local community, striving to be the best forecourt retailer in the country.
Through our hard work and dedication we have won numerous National awards in both the Retailing and Fuel sectors
Kick-start your career with our Level 3 Customer Service Apprenticeship!
Join a friendly team, provide excellent customer service, process transactions, and gain valuable retail experience while earning a nationally recognised qualification.
Learn, develop, and build skills for a successful future.
You will be responsible for
- Leading by example to deliver exceptional customer service and create a positive customer experience.
- Supporting the day-to-day operation of the store and forecourt, ensuring high standards are maintained.
- Supervising, motivating, and supporting team members throughout their shifts.
- Assisting with staff training, coaching, and development.
- Ensuring all cash handling, till operations, and fuel transactions are completed accurately.
- Monitoring the store and forecourt to maintain a safe and secure environment for customers and colleagues.
- Handling customer queries and resolving issues professionally and efficiently.
- Supporting management with daily tasks, performance, and operational objectives.
- Ensuring company policies, procedures, and values are followed at all times.
- Contributing to the success of the business by promoting teamwork, efficiency, and continuous improvement.
- Entry requirements
- Positive and friendly attitude.
- Reliable and punctual.
- Willingness to learn and work as part of a team.
Skills required
- Customer care skills
- Initiative
- Creative
- Logical
- Location
- Stevenson of Oxbridge Limited
- 318 Bishopton Road West, Stockton-On-Tees, Durham, United Kingdom. TS19 7LZ
- At a Glance
Salary
£ 19516per year
Working week
Monday - Sunday
Duration
- 18 Months
- #J-18808-Ljbffr
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