At a Glance
- Tasks: Support the Sales team with admin tasks and customer enquiries in a dynamic environment.
- Company: Join seca, a supportive and collaborative team focused on your growth.
- Benefits: Earn while you learn with a competitive salary and gain valuable experience.
- Other info: Gain a nationally recognised qualification and develop essential commercial skills.
- Why this job: Kickstart your career in business administration with hands-on experience and training.
- Qualifications: Organised, detail-oriented, and eager to learn new skills.
The predicted salary is between 10 - 10 £ per hour.
At seca, you'll become part of a supportive and collaborative team where your contribution is valued from day one.
This apprenticeship offers genuine opportunities to develop professionally while building the skills and confidence needed for a successful career in business administration and sales support.
Seca UK is looking for a motivated and organised Business Administration Apprentice to join our Sales team.
This is an excellent opportunity for someone looking to start a career in business administration while gaining hands‑on experience in a fast‑paced commercial environment.
Working closely with the Sales Team and Account Managers, you will provide administrative support, manage customer enquiries, maintain CRM records, and help ensure excellent customer service throughout the sales process.
Key Responsibilities
- Respond to inbound customer enquiries from across the UK.
- Prepare quotations for smaller enquiries (typically under £1,000) and accurately log all opportunities within Hub Spot CRM.
- Track quotations and follow up with customers to maximise conversion opportunities.
- Maintain accurate customer records within Hub Spot and ensure all data is kept up to date.
- Manage and update Route to Market and Service Contract databases.
- Provide day‑to‑day administrative support to the Sales team.
- Support Account Managers by scheduling and coordinating regular online meetings with existing customers.
- Assist with preparing sales documentation, reports and customer communications.
- Ensure customer information is accurate, organised and compliant with company procedures.
- Work collaboratively with colleagues across the business to support sales activities and deliver excellent customer service.
Skills and Qualities
- Well organised with excellent attention to detail.
- A confident communicator, both verbally and in writing.
- Friendly, professional and customer‑focused.
- Able to prioritise tasks and manage their time effectively.
- Willing to learn and develop new skills.
- Comfortable using Microsoft Office applications (Word, Excel and Outlook).
- Interested in developing experience with CRM systems such as Hub Spot (training will be provided).
- What You'll Gain
- A nationally recognised Business Administration apprenticeship qualification.
- Practical experience within a successful sales environment.
- Full training and ongoing support from experienced colleagues.
- Exposure to customer service, sales administration and CRM management. Opportunities to develop valuable commercial and administrative skills for a long‑term career.
- Entry requirements
Skills required
- Customer care skills
- Initiative
- Logical
- Training to be provided
- Business Admin Level 3
- Things to consider
- Starting salary - £10/hour
- Business Admin Level 3
- Location
- At a Glance
Salary
£ 20800per year
Working week
Monday - Friday
Duration
13 Months
Apprenticeship standard
- Business administrator (Level 3)
- #J-18808-Ljbffr
Business Administration Apprenticeship in Birmingham employer: Skern Training
Bishop Ramsey C Of E School is an exceptional employer that fosters a supportive and inclusive Christian learning community for both staff and students. With a strong emphasis on professional development, apprentices will receive comprehensive training and mentorship while working in a dynamic environment that values collaboration and innovation. Located in Ruislip, the school offers a unique opportunity to contribute to the educational journey of young people while gaining valuable experience in IT support.
StudySmarter Expert Advice🤫
We think this is how you could land Business Administration Apprenticeship in Birmingham
✨Dive into Data Analytics Communities
Get involved in online forums and local meetups focused on business intelligence. Platforms like Reddit, LinkedIn Groups, or even local events can be goldmines for connecting with industry professionals who might have insider info about opportunities at companies like Skern Training.
✨Showcase Your Work with Personal Projects
Consider creating a small portfolio demonstrating your skills in data analysis or visualisation. This could be anything from a project analysing public datasets to creating dashboards—having something tangible to show can really make us stand out during your apprenticeship search.
✨Get Familiar with Apprenticeship Platforms
Utilise platforms specifically tailored for apprenticeships. Websites like Apprenticeships.gov.uk or local job boards can help us find the latest openings, and many companies even post directly about their apprenticeship opportunities. Don't forget to check Skern Training’s own careers page too!
✨Engage with Business Intelligence Tools
Familiarise yourself with popular BI tools like Tableau or Power BI. Showing that you can navigate these tools will not only impress recruiters but also give you a practical edge in interviews. Plus, we can find free online resources or courses to boost our skills before approaching companies like Skern Training.
We think you need these skills to ace Business Administration Apprenticeship in Birmingham
Some tips for your application 🫡
Show Off Your Analytical Skills:In the business intelligence world, we love a good number-cruncher! When crafting your CV, highlight any experience you have with data analysis, reporting, or relevant software. If you’ve done any projects that involved extracting insights from data, make sure to include those!
Craft a Motivational Cover Letter:Since this is an apprenticeship, we want to see your enthusiasm for learning and growing in the business intelligence field. Share why you're interested in business intelligence and what excites you about the role at Skern Training. Let your passion shine through!
Keep It Relevant:Tailor your application documents to align with the skills we're looking for in an apprentice. Mention any coursework or certifications you've completed related to business intelligence, data analytics, or even general business acumen. Specific examples will help you stand out!
Show Your Team Spirit:Business intelligence isn't just about data; it's also about collaboration. Highlight any experience working in teams—whether that's through school projects, extracurricular activities, or volunteering. We want to know you can communicate well and work alongside others to drive results.
How to prepare for a job interview at Skern Training
✨Dive into Data!
As this is a business intelligence apprenticeship, show off your enthusiasm for data! Be ready to discuss your experience with data analysis tools like Tableau, Power BI, or even Excel. Have some examples at hand that demonstrate how you've transformed raw data into actionable insights — it’ll show the interviewers your practical skills!
✨Know Your BI Basics
Brush up on fundamental BI concepts and methodologies. You're likely to face technical questions that test your knowledge of data warehousing, ETL processes, or SQL. Having a few key definitions and real-world scenarios prepared will help you stand out and show you're not just repeating phrases from a textbook.
✨Show Your Eagerness to Learn
Since this is an apprenticeship, employers are looking for potential over experience. Be sure to communicate your eagerness to learn and grow in the field. Talk about any relevant projects or coursework you’ve completed, showing them you’re proactive and ready to hit the ground running at Skern Training.
✨Bring Along a Portfolio
Even for an apprenticeship, having a portfolio can be a big plus! Include any relevant projects you've worked on, such as data visualisations, reports, or case studies. This hands-on evidence of your skills will complement your verbal explanations, giving the interviewers a solid picture of what you can bring to the table.
