At a Glance
- Tasks: Lead a team, manage inventory, and ensure top-notch customer service in a vibrant retail environment.
- Company: Join Skechers, a global leader in comfort technology and stylish footwear.
- Benefits: Enjoy competitive pay, generous discounts, and opportunities for career growth.
- Other info: Flexible hours and a supportive work culture await you!
- Why this job: Be part of a dynamic team that values innovation and customer satisfaction.
- Qualifications: Strong leadership skills and a passion for sales; retail experience is a plus.
The predicted salary is between 21150 - 25850 £ per year.
WHO WE ARE: Headquartered in Southern California, Skechers—the Comfort Technology Company—has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value. From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand.
ABOUT THE ROLE: The Assistant Store Manager position is critical to our success, providing support to the Management Team in all areas of operations management and team leadership. You’ll drive the store’s daily performance, inspire a team of employees, and ensure seamless customer service delivery. By managing inventory, enhancing visual merchandising, and executing strategic sales management initiatives, you’ll directly contribute to the store’s profitability and overall success.
COMPENSATION RATE: STARTING RATE: $17.91 HOURLY RANGE: $17.91-$19.00
BENEFIT HIGHLIGHTS AS AN ASSISTANT MANAGER:
- Competitive pay with regular pay increases
- Generous discounts on Skechers footwear, apparel, and accessories (including exclusive days for Friends and Family!)
- Additional Benefits & Perks to be reviewed during the interview process.
- Opportunities for career advancement within Skechers global network.
WHAT YOU WILL DO:
- Team Leadership: Mentor, coach, and motivate employees to achieve sales management goals, deliver outstanding customer service, and foster a positive work environment.
- Visual Merchandising: Act as a brand ambassador by ensuring product displays and store layouts meet Skechers' high standards for style and innovation.
- Inventory Management: Monitor stock levels, manage restocking processes, and organize the sales floor to create a seamless shopping experience.
- Operations Management: Oversee store systems, including scheduling, opening/closing procedures, and operational processes. Support peak store operations by occasionally lifting and moving boxes (up to 50 lbs.)
- Sales Management: Drive revenue growth by implementing performance strategies, setting expectations, and exceeding sales goals.
- Problem-Solving: Proactively address operational challenges and resolve customer concerns to maintain satisfaction.
WHAT WE NEED FROM YOU:
- Flexibility to work weekends, evenings, and holidays as needed.
- Strong organizational skills to manage inventory and operational tasks effectively.
- Experience in sales management, delivering results, and meeting targets.
- An ability to create a respectful, inclusive, and safe work environment for employees and customers.
- Exceptional team leadership and communication skills to foster collaboration and success.
- Acts with a sense of confidentiality and urgency.
REQUIREMENTS:
- High school diploma or equivalent preferred but not required.
- Retail, restaurant, or hospitality leadership experience is preferred but not required.
- Sales skills to drive revenue growth and meet targets.
- Excellent communication skills in written, verbal and interpersonal skills.
- Must be at least 18 years of age at time of application.
Step into your next retail career with Skechers!
About Skechers: Skechers, a global Fortune 500 company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations.
Equal Employment Opportunity: Skechers is committed to providing a safe, inclusive, and respectful work environment. Skechers provides equal employment opportunities for all employees and applicants for employment without regard race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic established by local, state or federal law.
Reasonable Accommodation: Applicants for employment who require a reasonable accommodation to apply for a job should request appropriate accommodation by emailing benefits@skechers.com.
Retail Assistant Store Manager employer: Skechers USA Retail, LLC
Skechers is an exceptional employer that prioritises employee growth and a vibrant work culture, making it an ideal place for those starting their careers in retail. With competitive pay, generous discounts on products, and flexible scheduling, employees can enjoy a balanced work-life while developing valuable skills in customer service and sales. Join a team that values comfort, innovation, and connection, all within the dynamic environment of Southern California.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant Store Manager
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Skechers USA Retail, LLC, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Skechers USA Retail, LLC!
We think you need these skills to ace Retail Assistant Store Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Skechers USA Retail, LLC, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Skechers USA Retail, LLC and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Skechers USA Retail, LLC that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Skechers USA Retail, LLC
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
