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For Companies At a Glance
- Tasks: Lead the team, manage store operations, and ensure top-notch customer service.
- Company: Join Skechers, a global leader in stylish and comfortable footwear and apparel.
- Benefits: Enjoy competitive pay, flexible schedules, and generous employee discounts.
- Why this job: Grow your retail career in a fun, creative environment with endless learning opportunities.
- Qualifications: No experience required; just bring your passion for customer service and teamwork.
- Other info: Must be 18+ and available to work evenings, weekends, and holidays.
The predicted salary is between 24000 - 36000 £ per year.
WHY SKECHERS?
We offer a casual and creative atmosphere where, for over 30 years, Skechers has been renowned for its lifestyle, performance, accessories, and apparel collections for the whole family—celebrated for style, quality, innovation, and comfort. We foster an environment where ideas are welcomed, an entrepreneurial mindset is encouraged, and customer service is always a priority. Our fun and fast-paced workplace offers endless opportunities to learn, grow, and succeed.
ABOUT THE ROLE:
As a Key Holder, better known as a “Floor Leader,” at Skechers, you’ll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional customer service. In this entry-level management role, you’ll oversee daily operations, support sales goals, and help maintain the store\’s premium shopping environment. Whether you\’re looking to advance your Retail Manager career, refine your skills as a Key Holder, or grow into a Retail Management role, this opportunity offers room to thrive within the Skechers global brand.
COMPENSATION RATE
STARTING RATE: $19.83
BENEFIT HIGHLIGHTS:
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Competitive pay with regular increases.
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Generous discounts on Skechers footwear, apparel, and accessories (including exclusive Friends and Family discounts!).
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Flexible schedules to support work-life balance.
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On-the-job training to strengthen skills in Retail Leadership Roles, Customer Service Management, and store operations.
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Opportunities for career advancement in Retail Management with a global brand like Skechers.
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Additional Benefits & Perks to be reviewed during the interview process.
WHAT YOU WILL DO:
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Customer Service Management : Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience .
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Retail Leadership Role : Supervise daily operations, including store opening and closing procedures as required , ensuring security protocols and excellent operational standard s .
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Team Leadership : Mentor and support team members to grow their skills in entry-level retail that include customer service , sales, and daily operations .
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Sales and Goals : Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
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Store Operations : Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
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Retail Supervisor Duties : Oversee stock and inventory routines while collaborating with store management to address operational needs.
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Problem Solving : Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.
WHAT WE NEED FROM YOU:
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Ability to work a varied schedule, including evenings, weekends, and holi d ays.
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Problem solving skills to resolve any issues that may arise in-store.
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Highly organized to manage inventory, staffing, and other operational tasks .
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Ability and desire to foster a respectful, safe, and fun environment for Skechers store employees.
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Comfortable mentoring team members and communicating with all levels of the store team.
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Acts with a sense of confidentiality and urgency.
R EQUIREMENTS :
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High school diploma or equivalent preferred but not required .
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Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in r etail, restaurant, or hospitality industry is preferred but not required .
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Sales skills to drive revenue growth and meet targets .
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Excellent communication skills in written, verbal and interpersonal skills .
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Must be at least 18 years of age at time of application .
Step into y our next retail career with Skechers!
About Skechers
Skechers (NYSE: SKX), a global, Fortune 500 brand develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Developing comfort technologies is the foundation of all we do – delivering stylish, innovative, and quality products. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,200 company-and third-party-owned retail locations. Headquartered in Southern California, with offices and distribution centers around the globe, Skechers has spent 30 years helping people of all ages look and feel good.
Equal Employment Opportunity
Skechers is an equal opportunity employer and, as such, Skechers is committed to providing equal employment opportunities to all applicants and employees. Skechers employs and treats any and all applicants and employees on the basis of merit, qualifications, and competence. No question on this application is used for the purpose of limiting or excusing an applicant from consideration for employment.
Reasonable Accommodation
I understand that Skechers makes reasonable accommodations for disabled employees if requested, unless to do so would pose an undue hardship, in accordance with applicable legislation. It is your responsibility to notify Human Resources if you require a reasonable accommodation to fulfill the essential functions of your job.
Join our team of innovators, creators, and designers. Skechers, the global leader in comfort technologies, brings together employees from around the globe to deliver stylish products for people of all ages. Our employees are passionate about more than just the products we design, employees – we value community involvement and give back to local communities through a variety of initiatives including Skechers Foundation and Bobs for Dogs. Learn more about who Skechers supports local communities around the world.
Stay up to date on our brand, job openings, community involvement, and more via LinkedIn .
Over Skechers
Skechers (NYSE: SKX), a global, Fortune 500 brand develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Developing comfort technologies is the foundation of all we do – delivering stylish, innovative, and quality products. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,200 company-and third-party-owned retail locations. Headquartered in Southern California, with offices and distribution centers around the globe, Skechers has spent 30 years helping people of all ages look and feel good.
From footwear to apparel and accessories, Skechers has a product for you and your family. Learn more about our many product offerings here .
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Retail Key Holder employer: SKECHERS USA, Inc.
Contact Detail:
SKECHERS USA, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Key Holder
✨Tip Number 1
Familiarise yourself with Skechers' product range and customer service philosophy. Understanding their commitment to comfort and style will help you engage effectively with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Showcase your leadership skills by discussing any previous experiences where you've mentored or supported team members. Highlighting your ability to foster a positive work environment will resonate well with Skechers' emphasis on teamwork and customer service.
✨Tip Number 3
Prepare to discuss how you would handle common retail challenges, such as managing inventory or resolving customer complaints. Demonstrating your problem-solving skills will show that you're ready to take on the responsibilities of a Key Holder.
✨Tip Number 4
Be ready to share your sales techniques and how you've successfully met targets in the past. Skechers values individuals who can contribute to sales goals, so showcasing your ability to drive revenue will make you a strong candidate.
We think you need these skills to ace Retail Key Holder
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Retail Key Holder position. Tailor your application to highlight relevant experiences that align with these expectations.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous retail experience, especially any roles related to leadership or customer service. Use bullet points for clarity and focus on achievements that demonstrate your skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Skechers brand and the role. Mention specific examples of how your skills and experiences make you a great fit for the team, particularly in areas like customer service and team leadership.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail environment.
How to prepare for a job interview at SKECHERS USA, Inc.
✨Show Your Passion for Customer Service
As a Key Holder, you'll be expected to engage with customers and provide exceptional service. Be prepared to share examples of how you've gone above and beyond for customers in previous roles, demonstrating your commitment to creating a positive shopping experience.
✨Demonstrate Leadership Skills
This role involves mentoring and supporting team members. Highlight any past experiences where you've taken on leadership responsibilities, even if they were informal. Discuss how you motivate others and contribute to a positive team environment.
✨Be Ready to Discuss Problem-Solving
Skechers values proactive problem-solving. Think of specific challenges you've faced in retail or customer service settings and how you resolved them. This will show your ability to handle issues effectively and maintain a smooth shopping experience.
✨Understand the Brand and Products
Familiarise yourself with Skechers' product range and brand values. Being knowledgeable about their footwear, apparel, and comfort technologies will not only impress your interviewers but also help you connect better with customers once you're in the role.
