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- Tasks: Manage EDI operations and provide technical support across Europe.
- Company: Join Skechers, a leading retail brand known for its dynamic work culture.
- Benefits: Enjoy competitive salary, career growth, product discounts, and free onsite parking.
- Why this job: Be part of a collaborative team making a positive impact in the retail industry.
- Qualifications: Experience with SQL, EDI standards, and excellent communication skills required.
- Other info: Diversity is valued; accommodations available for qualified individuals.
The predicted salary is between 36000 - 60000 £ per year.
IT Operations Manager (FTC Maternity Cover) Location: St. Albans, United Kingdom Posted on: Heute Job Requisition ID: JR117650 As the Electronic Data Interchange (EDI) Operations Manager, you will provide first and second level technical support across Europe and work directly with our managed services provider, \’OpenText\’. You will respond to and collaborate with customers, resellers, and internal teams to resolve transaction processing issues, provide EDI technical support, and assist with day-to-day EDI operations. You will deliver front-line customer support for all European EDI systems, manage relationships, and onboard new clients to the EDI platform. Key responsibilities include: Coordinating with internal units to define EDI implementation plans for new and existing transaction sets. Troubleshooting and resolving issues promptly. Collaborating with IT teams to support and improve software and system architecture. Enhancing automation platforms to increase efficiency. Identifying and closing gaps in EDI processes and data communication. Testing EDI transactions with new and current trading partners. We offer a competitive salary, benefits, and career growth opportunities. Join Skechers and make your mark in retail! Qualifications: Experience with SQL queries. Knowledge of EDIFACT transaction sets. Familiarity with translators like TLE and BizLink. Experience with VANS and EDI mailboxes. Excellent communication skills. Proven customer support experience. Strong troubleshooting skills. Ability to work independently in a fast-paced environment. Knowledge of EDI standards and protocols, including XML, TCP/IP, FTP, HTTP, and AS2. Experience with Opentext EDI platform preferred. Understanding of relational databases and network technologies. Fluent in English; German and/or Spanish are advantages. Collaborative, adaptable, and relationship-oriented. Based at our office in St Albans. Skechers offers: Competitive salary and benefits. Career development opportunities. Dynamic work environment. Product discounts. Free onsite parking. Apply now to join our team and make a positive impact. Be yourself, feel welcome, and grow with Skechers! We value diversity and promote equal opportunities for all applicants and employees. Accommodations can be made for individuals with disabilities or health issues who are otherwise qualified for the role. #J-18808-Ljbffr
IT Operations Manager (FTC Maternity Cover) employer: SKECHERS USA, Inc.
Contact Detail:
SKECHERS USA, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Operations Manager (FTC Maternity Cover)
✨Tip Number 1
Familiarise yourself with the EDI platforms mentioned in the job description, especially OpenText. Understanding how these systems work will not only help you during the interview but also demonstrate your proactive approach to learning.
✨Tip Number 2
Brush up on your SQL skills, as experience with SQL queries is a key requirement. Consider working on sample projects or exercises that involve database management to showcase your technical abilities.
✨Tip Number 3
Network with professionals in the EDI and IT operations field. Join relevant online forums or LinkedIn groups where you can engage with others, ask questions, and gain insights that could be beneficial for your application.
✨Tip Number 4
Prepare to discuss your customer support experience in detail. Think of specific examples where you successfully resolved issues or improved processes, as this will highlight your problem-solving skills and ability to work under pressure.
We think you need these skills to ace IT Operations Manager (FTC Maternity Cover)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in EDI operations and technical support. Include specific examples of how you've used SQL queries or worked with EDIFACT transaction sets.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your familiarity with the Opentext EDI platform and how your skills align with the responsibilities outlined in the job description.
Showcase Communication Skills: Since excellent communication is key for this role, provide examples in your application that demonstrate your ability to collaborate with internal teams and manage customer relationships effectively.
Highlight Problem-Solving Abilities: Emphasise your troubleshooting skills by detailing past experiences where you successfully resolved technical issues or improved processes. This will show your capability to handle the fast-paced environment described in the job listing.
How to prepare for a job interview at SKECHERS USA, Inc.
✨Showcase Your Technical Skills
Make sure to highlight your experience with SQL queries and EDI standards during the interview. Be prepared to discuss specific examples of how you've used these skills in previous roles, especially in troubleshooting and resolving issues.
✨Demonstrate Your Problem-Solving Abilities
Since the role involves a lot of troubleshooting, be ready to share instances where you've successfully resolved technical issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and clearly illustrate your problem-solving process.
✨Emphasise Communication Skills
Excellent communication is key for this position. Prepare to discuss how you've effectively collaborated with internal teams and customers in the past. Consider sharing examples of how you’ve managed relationships and onboarded new clients.
✨Familiarise Yourself with the Company
Research Skechers and their EDI operations before the interview. Understanding their business model and how EDI fits into their operations will show your genuine interest in the role and help you ask insightful questions.
