Insurance Specialist in Manchester

Are you motivated by the idea of helping to deliver one of the most ambitious scientific projects in the world? At the Square Kilometre Array Observatory (SKAO), we’re building something extraordinary — not just in science and engineering, but in the way we work together. As an Insurance Manager at SKAO, you’ll be at the heart of this extraordinary journey.

Our Procurement and Insurance team plays a central role in turning vision into reality, ensuring that every contract, partnership, and purchase supports our mission to build and operate the world’s most advanced radio telescopes. SKAO operates internationally across multiple jurisdictions, including the United Kingdom, South Africa, and Australia.

The Insurance Manager will manage the organisation’s insurance portfolio, ensuring that the Observatory maintains appropriate coverage to support its diverse activities, which include construction, logistics, operations, and international collaboration. Working closely with internal stakeholders, brokers, and insurers, you will help ensure SKAO’s activities are supported by suitable insurance programmes and that claims are managed effectively when they arise.

We’re looking for an Insurance Manager who thrives in a collaborative, purpose-driven environment and brings strong experience in managing corporate insurance arrangements. In this role, you will be responsible for managing SKAO’s global insurance portfolio, ensuring that policies remain appropriate, cost‑effective, and aligned with the organisation’s evolving operational needs. You will work closely with departments across the Observatory to understand operational activities, identify insurance requirements, and ensure appropriate coverage is in place.

The role involves regular engagement with insurance brokers and providers to manage policy renewals, arrange new coverage where required, and support the effective handling of claims. You will also provide expert advice to internal stakeholders on insurance matters, including coverage options, policy conditions, and claims processes. Reporting directly to the Head of Procurement and Insurance Services, you will act as a trusted advisor on insurance matters across the organisation and support effective decision‑making related to insurance coverage and risk transfer.

This is an 18‑month fixed‑term appointment, with the possibility of an additional six‑month extension. The role is based at the SKAO Headquarters at Jodrell Bank, Cheshire, UK and will require occasional national and international travel to suppliers and SKAO sites (typically for one week, a couple of times per year).

We welcome applications from candidates of all nationalities, especially those from member countries. However, for this role visa and relocation support will not be available and applicants must be able to comply with the terms of a UK based local contract, details of which may be accessed on SKAO's recruitment portal.

SKAO is committed to providing an inclusive and flexible working environment, meeting the requests of our Colleagues whilst also fulfilling the needs and objectives of the Observatory. There may be occasions where this role requires the post holder to work across different time zones and, in line with SKAO policy, flexible working hours will be supported in agreement with the line manager.

• Insurance Portfolio Management
  • Manage the SKAO insurance portfolio, including oversight of policy placement, renewals, and coverage across the organisation’s international operations.
  • Manage annual insurance expenditure, ensuring appropriate coverage and value for money.
  • Work with internal departments to understand operational activities and identify insurance requirements as projects and programmes develop.
  • Monitor insurance coverage to ensure policies remain appropriate as organisational activities evolve, identifying potential gaps or opportunities for improved protection.
• Policy Placement and Procurement
  • Lead the specification and procurement of insurance policies, working with brokers and insurers to obtain appropriate and competitive coverage.
  • Support tender or quotation processes for insurance services, including evaluating proposals and recommending solutions that best meet organisational requirements.
• Claims Management
  • Oversee the management of insurance claims, coordinating with internal stakeholders, insurers, and brokers to ensure timely and effective resolution.
  • Support departments in understanding claims processes and requirements.
  • Monitor claims activity and provide insight into trends or lessons that may inform future insurance arrangements.
• Advisory and Stakeholder Engagement
  • Provide expert advice to SKAO stakeholders on insurance matters, including coverage options, policy conditions, and claims processes.
  • Build strong working relationships across the organisation to ensure insurance arrangements support operational needs.
  • Represent the insurance function in internal meetings and provide updates to senior management where required.
• Continuous Improvement and Governance
  • Maintain accurate records and documentation relating to insurance policies, coverage, and claims.
  • Monitor developments in insurance markets and regulatory environments relevant to SKAO operations.
  • Support continuous improvement of insurance management practices and related organisational processes.

Core Qualifications

• Bachelor’s degree in a relevant discipline such as Insurance, Business, Finance, or a related field, or equivalent professional experience.
• Demonstrated experience managing or supporting a corporate insurance portfolio within a complex global organisation.
• Experience procuring and managing insurance policies through brokers and insurers.
• Experience handling insurance claims and coordinating with insurers and brokers.
• Knowledge of insurance types relevant to organisations operating across areas such as construction, logistics, asset management, and international operations.
• Understanding of insurance requirements across one or more jurisdictions such as the UK, South Africa, or Australia.
• Excellent written and verbal communication skills in English, including the ability to explain complex insurance matters clearly to senior stakeholders.
• Strong interpersonal and influencing skills, with the ability to build effective relationships with internal stakeholders and external insurance partners.
• High standards of professional ethics and the ability to manage confidential information appropriately.
• Highly organised and self‑motivated, with the ability to manage competing priorities in an international environment.

Additional Qualifications

• Professional insurance qualification (for example ACII, Dip CII, or equivalent).
• Experience working with international insurance programmes across multiple jurisdictions.
• Experience supporting major infrastructure, engineering, or research projects.
• Familiarity with insurance coverage types such as construction all‑risk, liability, property, marine transit, travel, and cyber insurance.
• Experience working within an international public‑sector or research infrastructure organisation.
• Familiarity with collaboration and project management tools such as Microsoft Office Suite, Confluence, Google Drive, and JIRA.