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- Tasks: Design and run innovative loyalty programs that engage customers and boost retention.
- Company: Join SMG Media Group, a leader in gamification and rewards.
- Benefits: Competitive salary, professional certification, and hands-on experience.
- Other info: Dynamic training course included, with career support from industry experts.
- Why this job: Blend creativity with analytics to create rewarding customer experiences.
- Qualifications: Strong analytical skills and a passion for game design.
The predicted salary is between 32000 - 52000 £ per year.
Location: Manchester, United Kingdom
Salary: £32,000 - £52,000 /year
Job Type: Contract
Date Posted: February 23rd, 2026
We are hiring a creative and data-driven Gamification & Rewards Consultant for one of our partners, who are looking for someone to design and run innovative loyalty and engagement programs that drive customer retention and lifetime value. This role blends game design principles with loyalty strategy and analytics to build rewarding customer journeys across digital and physical touchpoints.
The Opportunity
This is a practical, hands-on role that gives you real experience in loyalty and rewards. You will need to enrol in the Certified Loyalty and Reward Specialist Course as part of the role requirements. Upon completion, you'll receive a recognised certificate, qualifications, and practical skills you can use immediately. Train online at your own pace and take a clear step toward landing this role.
Who Should Apply
If you're ambitious and tech-curious, this opportunity is an ideal launchpad into a growing and rewarding career.
Key Responsibilities
- Design gamified loyalty programs, challenges, tiers, and reward structures that boost engagement.
- Map customer journeys and identify moments to introduce game mechanics and incentives.
- Build experiments and A/B tests to measure the impact of gamification elements on retention and spend.
- Create clear specs and partner with product, design, engineering, and marketing teams to implement features.
- Monitor program health via metrics (engagement, retention, redemption, ROI) and deliver actionable insights.
- Maintain accurate program rules, reward catalogs, and operational workflows.
- Train internal teams and create user-facing content to support program adoption.
Required Qualifications
- Strong analytical skills and comfort with metrics and experimentation.
- Creative game-design thinking applied to customer behavior.
- Excellent written and verbal communication; ability to translate strategy into execution.
- Experience with CRM, loyalty platforms or marketing automation tools is a plus.
- Willingness to complete a professional certification before starting the role.
How to Apply
Please submit your CV and a brief cover note that provides a bit about yourself and explains why you believe you're the right fit.
We Help Get You Hired!
We're not new to this. SMG Group has over 15 years of experience and has placed more than 3,000 people into new roles. We don't believe in empty promises: complete our course, follow the process, and we'll help you land the job. If you're motivated, curious, and excited about technology, we'll help you turn that into a career you can be proud of. Apply now, and one of our expert team members will guide you through the next steps.
Gamification & Rewards Consultant (UK) in Manchester employer: SKARP Media Group!
Contact Detail:
SKARP Media Group! Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gamification & Rewards Consultant (UK) in Manchester
✨Tip Number 1
Get your networking game on! Connect with industry professionals on LinkedIn and attend relevant events. We can’t stress enough how important it is to build relationships; you never know who might help you land that dream role.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your gamification projects or any relevant work. This gives potential employers a taste of what you can do, and we all know actions speak louder than words.
✨Tip Number 3
Prepare for interviews like a pro! Research the company and its gamification strategies. We recommend practising common interview questions and coming up with examples that highlight your analytical and creative skills.
✨Tip Number 4
Don’t forget to apply through our website! We’re here to support you every step of the way. Completing our Certified Loyalty and Reward Specialist Course will give you an edge, so make sure to take that leap!
We think you need these skills to ace Gamification & Rewards Consultant (UK) in Manchester
Some tips for your application 🫡
Craft a Compelling CV: Your CV is your first impression, so make it count! Highlight your relevant experience and skills that align with the Gamification & Rewards Consultant role. Keep it clear, concise, and tailored to show how you can drive customer engagement.
Write a Personalised Cover Note: Don’t just send a generic cover note! Share a bit about yourself and why you’re excited about this role. Connect your passion for gamification and loyalty programs to what we do at StudySmarter, and let your personality shine through.
Showcase Your Analytical Skills: Since this role involves a lot of data-driven decision-making, be sure to mention any experience you have with metrics, A/B testing, or analytics tools. We want to see how you can apply these skills to enhance customer journeys!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our training course there!
How to prepare for a job interview at SKARP Media Group!
✨Know Your Gamification Basics
Before the interview, brush up on key gamification concepts and how they apply to customer engagement. Be ready to discuss examples of successful loyalty programs you've designed or studied, as this will show your understanding of the role.
✨Show Off Your Analytical Skills
Prepare to talk about your experience with metrics and A/B testing. Think of specific instances where you used data to drive decisions in previous projects. This will demonstrate your analytical mindset, which is crucial for this position.
✨Communicate Clearly
Practice explaining complex ideas in simple terms. Since the role requires excellent communication skills, be prepared to showcase how you can translate gamification strategies into actionable plans for different teams.
✨Be Ready to Discuss Customer Journeys
Familiarise yourself with mapping customer journeys and identifying touchpoints for gamification. Have a few examples ready to illustrate how you would enhance customer experiences through game mechanics and rewards.