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- Tasks: Manage IT services for back office functions and ensure smooth service delivery.
- Company: Leading construction firm in Watford with a commitment to building a better society.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Why this job: Play a crucial role in enhancing IT services and making a positive impact.
- Qualifications: Experience in service management and strong ITIL skills required.
- Other info: Join a dynamic team focused on innovation and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
A leading construction firm in Watford is looking for a Back Office Service Manager. This role involves end-to-end management of IT services supporting back office functions and requires experience in service management, particularly in multi-vendor environments.
Key responsibilities include:
- Managing service lifecycle
- Maintaining accurate records
- Aligning service delivery with business goals
The ideal candidate has strong skills in ITIL and stakeholder engagement. Join us to help build a better society.
Back Office IT Service Manager: SIAM & Multi-Vendor Ops in Watford employer: Skanska
Contact Detail:
Skanska Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Back Office IT Service Manager: SIAM & Multi-Vendor Ops in Watford
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction and IT sectors. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company’s projects and values. Show them you’re not just another candidate; you’re genuinely interested in how you can contribute to their mission of building a better society.
✨Tip Number 3
Practice your responses to common interview questions, especially around service management and stakeholder engagement. We want you to feel confident and ready to showcase your ITIL expertise!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Back Office IT Service Manager: SIAM & Multi-Vendor Ops in Watford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in service management and multi-vendor environments. We want to see how your skills align with the role, so don’t be shy about showcasing your ITIL expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our mission of building a better society. Keep it engaging and relevant!
Showcase Your Stakeholder Engagement Skills: In your application, give examples of how you've successfully engaged with stakeholders in the past. We love to see candidates who can communicate effectively and build strong relationships!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Skanska
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL knowledge before the interview. Be ready to discuss how you've applied ITIL principles in previous roles, especially in multi-vendor environments. This will show that you understand the framework and can effectively manage service delivery.
✨Showcase Your Stakeholder Engagement Skills
Prepare examples of how you've successfully engaged with stakeholders in past positions. Think about specific situations where you aligned IT services with business goals. This will demonstrate your ability to communicate effectively and build relationships, which is crucial for this role.
✨Understand the Company’s Vision
Research the construction firm and its projects. Understanding their mission to 'build a better society' will help you tailor your responses to align with their values. It shows genuine interest and helps you articulate how your skills can contribute to their goals.
✨Be Ready for Scenario-Based Questions
Expect questions that ask you to solve hypothetical problems related to service management. Prepare by thinking through potential scenarios you might face in a back office setting. This will help you demonstrate your critical thinking and problem-solving abilities during the interview.
