Deputy Maintenance Manager (Shift Team) in London

We are looking for a Deputy Maintenance Manager to join our Building Services team in Northwood. At Skanska Building Services, we pride ourselves on delivering top-tier facilities management solutions across a wide range of sectors. From hard services like M&E maintenance to comprehensive soft FM offerings, our team is committed to excellence, sustainability, and client satisfaction.

One of our key contracts is a hard, soft and technical FM service to the MoD based near Watford. In this role, you will report into the Hard Services Operations Manager and be responsible for the effective co-ordination and deployment of the rotating 24/7 Shift teams.

You Will:

• Act as a focal point for all day-to-day activities of the Shift Teams including liaison with Client representatives to ensure planned and reactive tasks are completed on time.
• Ensure each shift carries out planned maintenance, statutory compliance tasks and reactive works investigations/repairs on NCC complex infrastructure and fabric as assigned.
• Co-ordinate and plan maintenance activities in support of Operations Manager HFM, Client, End Users and other technical departments.
• Provide technical advice and support to shift teams and 3rd party contractors working in the NCC complex.
• Effectively manage sub-contractors ensuring work is carried out in line with the company procedures and statutory legislation.
• Ensure workmanship and productivity comply with contract Key Performance Indicators.
• Ensure health, safety and other statutory compliance appropriate to the role.
• Supervise, and where required formulate programmes of work for, maintenance, lifecycle and capital works projects.
• Train and instruct shift teams as appropriate in the NCC complex shift routines and procedures.
• Monitor staff attendance, annual leave requirements and sickness ensuring all instances are correctly logged.
• Actively manage poor performance, ensuring that effective performance development review meetings are carried out effectively with all direct reports.

Skills / Experience required:

Mandatory:

• Previous experience in a similar maintenance role.
• Experience of both open and closed protocol BMS systems, network-based fire alarm, CCTV, access control systems, IDS, PA/VA and other electronic building services.
• Excellent team working and problem-solving capabilities.
• Proficient in Microsoft packages, including Word, Excel and Outlook.
• Ability to manage a number of services simultaneously in accordance with the Northwood SLA’s and client expectations.
• Must be capable of fully satisfying the Client security clearance minimum requirements.

Desirable:

• Knowledge of Computer Aided Facilities Management (CAFM) Systems.
• Work experience in a MOD environment and compliance with Safe Systems of Work.

This role requires a minimum level of security clearance and may also require a higher level of National Security Vetting. You should be aware that certain levels of clearance or specific projects and/or sites have UK residency requirements; and any dual or multiple nationalities must be declared. Any persons who do not fulfil these residency requirements may be unable to obtain the required level of clearance and would not be eligible to undertake this role.

Equal opportunities: We thrive through embracing differences, whether they be social backgrounds, ethnicity, disability, gender identity or expression, age, religion, sexual orientation and any other protected characteristic – we know that diversity opens a rich potential for new ways of thinking, helping us to build successful and high-performing teams.

Flexible working: We welcome you to ask about flexibility at interview stage and we will explore what is possible for the role.

Closing date: The closing date for this vacancy may be subject to change at the sole discretion of the business. We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.