Community Engagement Officer
Community Engagement Officer

Community Engagement Officer

Norwich Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with the community, manage communications, and build relationships with stakeholders.
  • Company: Skanska is a leading construction group dedicated to building a better society through inclusive practices.
  • Benefits: Enjoy flexible working options and a supportive environment that values diversity.
  • Why this job: Join a dynamic team making a real impact in infrastructure while developing your communication skills.
  • Qualifications: Strong organisational skills, customer service experience, and a passion for community engagement are essential.
  • Other info: This role offers opportunities for professional development and is open to diverse applicants.

The predicted salary is between 28800 - 43200 £ per year.

Description And Requirements

Skanska, one of the world’s leading project development and construction groups, is an inclusive and responsible business that is helping to build a better society.

We are looking for a Community Engagement Officer to join our Infrastructure team in Norwich, A47.

What you\’ll do:

  • Support the implementation of client’s agreed communications plan to standard, to timetable and to budget
  • Support positive relationships with all stakeholders
  • Contribute to the administration of effective internal and external communications plans
  • Draft communications material e.g. advance warning of work, website updates, responses to customer questions, comments and complaints, public events and exhibitions
  • Speak with confidence with customers, local residents and stakeholders, seeking responses from the wider team as necessary

What you\’ll bring to the role:

  • Evidence of administrative and organisation skills
  • Evidence of ability to engage and build relationships with a range of stakeholder types and at all levels
  • Some knowledge and/or familiarity of construction of major infrastructure projects
  • Evidence of good customer service skills
  • Membership of or working towards qualifications with Chartered Institute of Public Relations, or equivalent professional body

Equal opportunities

We thrive through embracing differences, whether they be social backgrounds, ethnicity, disability, gender identity or expression, age, religion, sexual orientation and any other protected characteristic – we know that diversity opens a rich potential for new ways of thinking, helping us to build successful and high-performing teams. We call it Naturally Skanska.

Flexible working

We welcome you to ask about flexibility at interview stage and we will explore what is possible for the role.

Reasonable adjustments

We would like you to perform at your best at every stage of our recruitment process. Please contact us using recruitment@skanska.co.uk if you require any adjustments that would support you throughout your application.

More Information About The Role

Please note this is an advert for our job vacancy, and therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described, and may be amended at any time at the sole discretion of Skanska. For a full role profile, please contact us: recruitment@skanska.co.uk

Closing date

The closing date for this vacancy may be subject to change any time at the sole discretion of the business.

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant. #J-18808-Ljbffr

Community Engagement Officer employer: Skanska

Skanska is an exceptional employer that prioritises inclusivity and community engagement, making it a rewarding place to work as a Community Engagement Officer in Norwich. With a strong commitment to employee growth, flexible working arrangements, and a culture that values diversity, Skanska empowers its team members to build meaningful relationships with stakeholders while contributing to impactful infrastructure projects. Join us to be part of a company that not only builds structures but also fosters a better society.
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Contact Detail:

Skanska Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Community Engagement Officer

✨Tip Number 1

Familiarise yourself with Skanska's projects and values. Understanding their commitment to community engagement and sustainability will help you align your conversations and demonstrate your genuine interest in the role.

✨Tip Number 2

Network with current or former employees of Skanska, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can be beneficial during interviews.

✨Tip Number 3

Prepare examples of how you've successfully engaged with stakeholders in the past. Be ready to discuss specific situations where your communication skills made a positive impact, as this is crucial for the Community Engagement Officer role.

✨Tip Number 4

Stay updated on current trends in community engagement and public relations within the construction industry. This knowledge will not only enhance your discussions but also show your proactive approach to the role.

We think you need these skills to ace Community Engagement Officer

Stakeholder Engagement
Communication Skills
Customer Service Skills
Organisational Skills
Administrative Skills
Public Relations Knowledge
Event Planning
Conflict Resolution
Written Communication
Interpersonal Skills
Knowledge of Infrastructure Projects
Adaptability
Team Collaboration
Problem-Solving Skills

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Community Engagement Officer position. Tailor your application to highlight relevant experiences that align with these expectations.

Highlight Relevant Skills: Emphasise your administrative and organisational skills, as well as your ability to engage with various stakeholders. Provide specific examples from your past experiences that demonstrate these abilities.

Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are passionate about community engagement and how your background makes you a suitable candidate for Skanska. Make sure to mention any familiarity with construction projects.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Skanska

✨Know the Company

Before your interview, take some time to research Skanska. Understand their values, recent projects, and community engagement initiatives. This will help you tailor your responses and show genuine interest in the role.

✨Prepare for Stakeholder Scenarios

Think of examples from your past experiences where you've successfully engaged with various stakeholders. Be ready to discuss how you built relationships and handled any challenges that arose.

✨Showcase Your Communication Skills

As a Community Engagement Officer, strong communication is key. Prepare to demonstrate your ability to draft clear communications and speak confidently about your approach to engaging with customers and local residents.

✨Ask About Flexibility

Since Skanska encourages discussions about flexible working, don’t hesitate to ask about this during your interview. It shows that you are proactive and interested in finding a work-life balance that suits both you and the company.

Community Engagement Officer
Skanska
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  • Community Engagement Officer

    Norwich
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-07-27

  • S

    Skanska

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