Helpdesk Administrator (12 Month FTC) in London

At Skanska, we’re shaping the way we live, work and connect. As one of the world’s largest construction and development companies, we work together with customers, communities and partners to shape a better society. We're delivering nationwide facilities management, including M&E support, cleaning, catering, and grounds maintenance, using technology for efficient planned and reactive services.

You will be working in the Building Services OU based in London where we are responsible for creating healthy workplaces, comfortable homes and efficient facilities that improve people’s lives. Through collaboration and innovation, we deliver high-quality solutions that make a lasting, positive impact for people and communities.

We are currently looking for a Helpdesk Administrator on a 12 month Fixed term Contract who will provide operational administrative support to contracts manager and onsite team in addition to the effective and efficient operation of the onsite helpdesk.

As the Helpdesk Administrator, you will:

• Have overall control of computerised maintenance system on sites, which fall under group portfolio.
• Proactively liaise with technical staff, engineers, managers and clients/end users to ensure accurate, relevant and timely communication is always maintained.
• Site asset management and raise additional work task numbers.
• Raise internal requisitions for materials and subcontractors.
• Assist in compiling monthly reports for client meetings.
• Coordinate work with site supervisors and engineers.

We are looking for:

• Good computer skills especially Word and Excel.
• A working knowledge of PPM & reactive systems.
• Previous experience of using a CAFM system.
• Previous Helpdesk Experience is required.
• Working in a role requiring high volume data input with good numeracy skills.
• Ability to confidentially deal with clients, managers, engineers and sub-contractors.

What we offer:

• 24/7 digital GP service for you and your family.
• Financial wellbeing and employee assistance.
• Professional development.
• Enhanced family benefits (including maternity, paternity, dependants and parental bereavement leave).

Inclusion and Diversity: We thrive through embracing differences as we know that diversity opens a rich potential for new ways of thinking, helping us to build successful and high-performing teams. We call it The Skanska Way.

Flexible working: Where possible, we offer a range of flexible working options, and we would be happy to discuss this at the application stage if this is something you’d like to explore.

Reasonable adjustments: We want you to feel confident and supported throughout every stage of our recruitment process. If you need any adjustments to help you during your application, please contact us.

Closing date: We encourage you to apply as early as possible, as the closing date may be subject to change.

If this role would be of interest, please click apply and join our team of 27,000 problem solvers and creative thinkers, where knowledge is our greatest creation. We share, listen and support your success - every step of the way.