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For Companies At a Glance
- Tasks: Support ERP systems and assist users with troubleshooting and system performance.
- Company: Established organisation in Bedford with a supportive team culture.
- Benefits: Up to £30,000 salary, 25 days holiday, private healthcare, and pension scheme.
- Why this job: Kickstart your career in IT support while making a real impact on business systems.
- Qualifications: Experience with ERP systems and strong problem-solving skills.
- Other info: Great long-term career opportunities in a dynamic environment.
The predicted salary is between 24000 - 36000 £ per year.
We are currently recruiting for a Junior ERP Systems Support Analyst to join a well-established organisation based in Bedford. This is an excellent opportunity for someone with experience using or supporting ERP systems who is looking to develop their career within business systems and IT support. You will play a key role in supporting the organisation's ERP platform and associated business systems, ensuring users receive effective support while helping improve system performance and processes across the business.
Why Apply?
- Salary up to £30,000
- Monday-Friday working hours (9am-5pm)
- 25 days holiday + 8 bank holidays
- Company pension scheme
- Private healthcare options
- Opportunity to develop ERP and business systems expertise
- Supportive team environment with long-term career opportunities
The Role
As part of the IT team, you will provide hands-on support for ERP systems and internal users, helping ensure systems operate efficiently and issues are resolved quickly. Key responsibilities include:
- Providing 1st line ERP system support to internal users
- Investigating and resolving ERP-related system issues and queries
- Logging and managing support tickets through the helpdesk system
- Supporting users with ERP functionality, navigation and troubleshooting
- Monitoring system processes, scheduled tasks and system performance
- Supporting ERP upgrades, testing and system improvements
- Assisting with data checks, housekeeping and system reporting
- Managing user accounts and system access permissions
- Working closely with internal teams to ensure systems support business operations effectively
What We're Looking For
- Experience using or supporting ERP systems in a business environment
- Experience working in IT support, ERP support or business systems support roles
- Good understanding of business systems and data processes
- Strong problem-solving and analytical skills
- Excellent communication and user support skills
- Strong attention to detail and a proactive approach
If you have experience working with ERP systems and enjoy supporting users and improving business systems, we would love to hear from you. Apply now to learn more about this opportunity.
Junior Systems Analyst in London employer: SK Leonard Ltd
Contact Detail:
SK Leonard Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Systems Analyst in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to ERP systems. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your skills! Create a portfolio or a project that highlights your experience with ERP systems. This can really set you apart from other candidates when you apply through our website.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Junior Systems Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ERP systems and IT support. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or tasks you've tackled.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Junior Systems Analyst position and how your background makes you a great fit. Keep it friendly and professional – we love a personal touch!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We’re looking for those strong analytical skills, so share specific instances where you’ve resolved issues or improved processes.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at SK Leonard Ltd
✨Know Your ERP Systems
Make sure you brush up on the specific ERP systems mentioned in the job description. Familiarise yourself with their functionalities and common issues users face. This will not only show your interest but also your readiness to tackle real-world problems.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved technical issues in the past, especially related to ERP systems. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how your actions led to positive outcomes.
✨Communicate Clearly
Since the role involves supporting users, practice explaining technical concepts in simple terms. During the interview, focus on your communication skills by being clear and concise when discussing your experiences and solutions.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's ERP systems and their support processes. This shows your genuine interest in the role and helps you understand how you can contribute to improving system performance and user satisfaction.