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- Tasks: Support ERP systems and assist users with troubleshooting and system performance.
- Company: Established organisation in Bedford with a supportive team culture.
- Benefits: Up to £30,000 salary, 25 days holiday, private healthcare, and pension scheme.
- Other info: Great long-term career opportunities in a dynamic environment.
- Why this job: Kickstart your career in IT support while making a real impact on business systems.
- Qualifications: Experience with ERP systems and strong problem-solving skills.
The predicted salary is between 24000 - 36000 £ per year.
We are currently recruiting for a Junior ERP Systems Support Analyst to join a well-established organisation based in Bedford. This is an excellent opportunity for someone with experience using or supporting ERP systems who is looking to develop their career within business systems and IT support. You will play a key role in supporting the organisation's ERP platform and associated business systems, ensuring users receive effective support while helping improve system performance and processes across the business.
Why Apply?
- Salary up to £30,000
- Monday-Friday working hours (9am-5pm)
- 25 days holiday + 8 bank holidays
- Company pension scheme
- Private healthcare options
- Opportunity to develop ERP and business systems expertise
- Supportive team environment with long-term career opportunities
The Role
As part of the IT team, you will provide hands-on support for ERP systems and internal users, helping ensure systems operate efficiently and issues are resolved quickly. Key responsibilities include:
- Providing 1st line ERP system support to internal users
- Investigating and resolving ERP-related system issues and queries
- Logging and managing support tickets through the helpdesk system
- Supporting users with ERP functionality, navigation and troubleshooting
- Monitoring system processes, scheduled tasks and system performance
- Supporting ERP upgrades, testing and system improvements
- Assisting with data checks, housekeeping and system reporting
- Managing user accounts and system access permissions
- Working closely with internal teams to ensure systems support business operations effectively
What We're Looking For
- Experience using or supporting ERP systems in a business environment
- Experience working in IT support, ERP support or business systems support roles
- Good understanding of business systems and data processes
- Strong problem-solving and analytical skills
- Excellent communication and user support skills
- Strong attention to detail and a proactive approach
If you have experience working with ERP systems and enjoy supporting users and improving business systems, we would love to hear from you. Apply now to learn more about this opportunity.
Junior Systems Analyst in Leicester employer: SK Leonard Ltd
Contact Detail:
SK Leonard Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Systems Analyst in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend local meetups. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
✨Tip Number 2
Prepare for interviews by practising common questions related to ERP systems and IT support. We recommend doing mock interviews with friends or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Create a portfolio or a project that highlights your experience with ERP systems. This can be a great conversation starter during interviews and demonstrates your hands-on knowledge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Junior Systems Analyst in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ERP systems and IT support. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or tasks you've tackled.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Junior Systems Analyst position and how your background makes you a great fit. Keep it friendly and professional – we love a personal touch!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We’re looking for those strong analytical skills, so share specific instances where you’ve resolved issues or improved processes.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at SK Leonard Ltd
✨Know Your ERP Systems
Make sure you brush up on the specific ERP systems mentioned in the job description. Familiarise yourself with their functionalities and common issues users face. This will not only show your interest but also your readiness to tackle real-world problems.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved technical issues in the past, especially related to ERP systems. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your thought process.
✨Communicate Clearly
Since the role involves supporting users, practice explaining technical concepts in simple terms. During the interview, focus on clear communication and active listening to demonstrate your user support skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's ERP systems and their challenges. This shows your genuine interest in the role and helps you understand how you can contribute to improving their business processes.