SK Heating and Cooling Ltd is a respected, innovative provider of Refrigeration, Air Conditioning, Mechanical Ventilation and Heating solutions across the South West. We’re known for leading the way in A2L system technology, with multiple award‑winning projects and a reputation for high‑quality engineering.
We work with a wide range of commercial clients giving you varied, interesting, and technically rewarding work every day.
Location: Gloucester and Surrounding Areas
Salary: Up to 40k (Dependent on Experience)
Hours: 40 Hours
What We Offer:
- Competitive salary, dependent on experience up to £40k
- Company pension scheme
- 28+ days holidayincluding bank holidays
- Your birthday offevery year if it falls on a working day
- Extra annual leavefor each year of service
- Sick pay
- Company events
- 360 Wellbeing Healthcare and Discount code programme
- Autonomy to shape and grow your account portfolio
- Ongoing development within a growing, commercially focused HVAC business
Responsibilities
Key Responsibilities:
- Take full ownership of assigned client contract accounts, including service delivery, retention, and commercial performance
- Drive minimum 10% annual growth across existing accounts through upselling, contract optimisation, and added‑value service offerings
- Build strong, long‑term client relationships, positioning SKHC as a trusted partner rather than a contractor
- Identify and convert “missing services” to maximise full HVAC and Refrigeration coverage
- In collaboration out our estimating teams, prepare present, and commercially justify detailed quotations for contract PPM, system upgrades, and remedial works
- Ensure all accounts operate in line with SKHC procedures, KPIs, and financial controls
- Act as the conduit between clients, engineering teams, helpdesk, and senior management
- Negotiate contract terms and renewals to protect margin and secure long‑term commitments
- Maintain accurate compliance, service records, and reporting via CAFM (Clik) and back‑office systems
- Attend and lead client review meetings, presenting performance, improvement plans, and growth strategies
Skills & Qualifications Required
- Proven experience managing and growing contract accounts within a Service & Maintenance environment
- Demonstrable track record of achieving revenue growth within existing customer bases
- Strong commercial acumen with the confidence to challenge, negotiate, and influence clients
- Experience managing account financial performance
- Working knowledge of HVAC and Refrigeration services (industry experience highly advantageous)
- Ability to understand and translate technical requirements into commercial opportunities
- Highly organised, detail‑focused, and comfortable working to targets and deadlines
- Strong IT skills, including MS Excel, Word, and CAFM systems
I agree with having my data stored for 36 months.
When you apply, we may conduct a background check using public databases and websites and utilising a web search engine. Your CV may be retained for a maximum period of one year.
Key Account Manager in Gloucester employer: SK Heating & Cooling Ltd
SK Heating and Cooling Ltd is an excellent employer for Heating Engineers, offering a supportive work culture that prioritises high-quality workmanship and customer care. With competitive salaries up to £45,000, comprehensive benefits including a pension and health programme, and opportunities for overtime, employees can thrive both professionally and personally in the beautiful Gloucestershire area. The company also fosters employee growth through regular training and engaging company events, making it a rewarding place to build a career.
