At a Glance
- Tasks: Take charge of IT infrastructure across two manufacturing sites and support 120 users.
- Company: Established engineering and manufacturing group with a focus on innovation.
- Benefits: Competitive salary, Monday to Friday work schedule, and opportunities for professional growth.
- Other info: Dynamic role with travel between sites and excellent career advancement potential.
- Why this job: Own the IT environment and lead cybersecurity initiatives while making a real impact.
- Qualifications: 5+ years in IT infrastructure and strong skills in Microsoft 365 and Windows Server.
We're recruiting on behalf of a well-established engineering and manufacturing group for a Senior IT Technician to take ownership of IT infrastructure across two manufacturing sites in the West Midlands. This is a varied, hands-on role where you'll be responsible for maintaining and developing the IT environment while supporting around 120 users across both sites. You'll split your time between locations in West Bromwich and Willenhall, working closely with all areas of the business to ensure systems remain secure, reliable and fit for purpose.
The Role
- Managing Windows Server environments, Active Directory and Microsoft 365
- Supporting Azure/Entra ID, Intune and Exchange Online
- Maintaining network infrastructure including firewalls, VPNs, VLANs and Wi-Fi
- Providing 2nd and 3rd line technical support
- Leading cybersecurity initiatives including MFA, patch management and endpoint protection
- Managing backups, disaster recovery and system resilience
- Delivering infrastructure improvement projects and upgrades
- Working with third-party IT suppliers and managing hardware procurement
- Supporting ERP/MRP systems within a manufacturing environment
- Producing IT documentation and promoting best practice across the business
What We're Looking For
- At least 5 years' experience in IT Infrastructure
- Previous experience in a Senior or Lead IT position
- Strong Microsoft 365 and Windows Server administration skills
- Active Directory, Azure/Entra ID and Intune experience
- Good networking knowledge (TCP/IP, DNS, DHCP, VPNs, Firewalls)
- Experience supporting manufacturing or engineering businesses (desirable)
- Excellent troubleshooting and communication skills
- A full UK driving licence as travel between sites is required.
If you're looking for a role where you'll have real ownership of the IT environment rather than simply providing support, we'd love to hear from you.
Senior IT Technician in West Bromwich employer: SJR Partners
SJR Partners is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the East Midlands. With a strong focus on employee growth, we provide ample opportunities for professional development and career advancement, ensuring our team members thrive while delivering impactful infrastructure projects. Join us to be part of a supportive environment where your expertise in quantity surveying will be valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT Technician in West Bromwich
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what SJR Partners values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges SJR Partners might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at SJR Partners!
✨Direct Apply to SJR Partners
Let's not forget to apply directly through the SJR Partners website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior IT Technician in West Bromwich
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at SJR Partners.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at SJR Partners. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at SJR Partners
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
