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- Tasks: Handle insurance claims with professionalism and provide excellent customer service.
- Company: Join SJL Insurance Services, a forward-thinking insurance broker.
- Benefits: Career progression opportunities and a supportive work environment.
- Other info: Dynamic role with a focus on teamwork and client satisfaction.
- Why this job: Make a real difference in clients' lives while growing your career.
- Qualifications: Strong communication skills and a proactive attitude are essential.
The predicted salary is between 25000 - 35000 £ per year.
SJL Insurance Services is proud to be an innovative, forward-thinking insurance broker that provides a high-quality, professional service to a national and international portfolio of clients. As a Claims Handler, you will be responsible for dealing with new and existing claims, ensuring that these are handled accurately and with professionalism. With excellent communication skills both written and verbal, it is vitally important that you always hold a positive manner, providing a high level of customer service. Career progression is extremely important to us, so we are looking for an individual who is not only hard working, ambitious and motivated, but someone who is also driven to grow within the business.
Responsibilities & Duties
- To undertake the claim function, ensuring fair treatment of our clients
- Provide advice and guidance through the claims process
- Receive notification of new insurance claim notifications
- Notify insurers of any potential/new claims
- Collect accurate information and documentation to process a claim
- Provide an explanation to policyholders on the cover provided by their policy
- Monitor the progress of a claim and update internal systems
- Liaise with solicitors, as well as other legal and claims professionals
- Ensure the customer is treated fairly and that the customer receives excellent service in accordance with industry and company guidelines
- Proactively contact other stakeholders to ensure communication with all parties is up to date
- To ensure that all communications with brokers, insurers, loss adjusters are accurately recorded
Skills Required
- Ability to prioritise and organise workload to ensure that deadlines are adhered to
- Ability to construct effective written communications
- Ability to liaise confidently and effectively via the telephone and in writing
- Ability to logically solve problems
- Ability to follow internal processes and update records
Claims Handler in Worcester employer: SJL Insurance Services
Contact Detail:
SJL Insurance Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler in Worcester
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those who work at SJL Insurance Services. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by practising common claims handler questions. Think about how you would handle specific scenarios and be ready to showcase your problem-solving skills. We want to see your positive attitude shine through!
✨Tip Number 3
Show off your communication skills! Whether it’s in an interview or a casual chat, make sure you express yourself clearly and confidently. Remember, we’re looking for someone who can liaise effectively with clients and colleagues alike.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our innovative team at SJL Insurance Services.
We think you need these skills to ace Claims Handler in Worcester
Some tips for your application 🫡
Show Off Your Communication Skills: Since excellent communication is key for a Claims Handler, make sure your written application reflects this. Use clear and concise language, and don’t shy away from showcasing your ability to explain complex ideas simply.
Tailor Your Application: We want to see how you fit into our innovative and professional environment. Customise your CV and cover letter to highlight relevant experience and skills that align with the role. This shows us you’re genuinely interested in joining our team!
Highlight Your Problem-Solving Abilities: As a Claims Handler, you'll need to tackle challenges head-on. In your application, share examples of how you've successfully solved problems in the past. This will demonstrate your logical thinking and ability to handle claims effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture!
How to prepare for a job interview at SJL Insurance Services
✨Know Your Claims Inside Out
Before the interview, brush up on your knowledge of the claims process. Understand the key responsibilities of a Claims Handler and be ready to discuss how you would handle various scenarios. This shows that you're not just interested in the role but also prepared to tackle the challenges it presents.
✨Show Off Your Communication Skills
Since excellent communication is crucial for this role, practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively communicated with clients or colleagues in the past, especially in challenging situations. This will demonstrate your ability to provide high-quality customer service.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've successfully solved problems, particularly in a customer service context. Be ready to explain your thought process and how you prioritised tasks to meet deadlines. This will highlight your logical thinking and organisational skills, which are essential for a Claims Handler.
✨Express Your Ambition for Growth
SJL Insurance Services values career progression, so make sure to convey your ambition during the interview. Share your long-term career goals and how you see yourself growing within the company. This will show that you're not just looking for a job, but a place where you can develop and contribute.