At a Glance
- Tasks: Manage and optimise CRM data, focusing on Salesforce.com administration and data integrity.
- Company: Join SJH Group, a creative media house with a passion for storytelling.
- Benefits: Full-time role in London with opportunities for professional growth and development.
- Other info: Collaborative environment with a focus on continuous improvement and innovation.
- Why this job: Be part of a dynamic team that shapes narratives for global audiences.
- Qualifications: Experience in Salesforce.com administration and strong analytical skills required.
The predicted salary is between 30000 - 40000 £ per year.
Company Description
SJH Group is a London-based creative media house that develops bespoke content across print, film, and digital for a global audience. The group comprises four companies—St James’s House, Artifice Press, Black Dog Press, and SJH Studios—working together to help brands and partners craft, elevate, and share their narratives. With over two decades of experience, SJH Group has been commissioned by royalty, governments, leading luxury brands, and award‑winning creatives. Its work includes high-quality publications, cinematic storytelling, and immersive digital experiences, all produced with a strong focus on detail and quality. The team is driven by the belief that media should be accessible, inspiring, and able to bring stories of creativity, innovation, leadership, and heritage to life for audiences worldwide.
Role Description
The CRM Data Administrator is a full-time, on-site role based in London. This role is responsible for managing and maintaining CRM data, with a strong focus on Salesforce.com administration, data integrity, and system optimization. Day-to-day tasks include updating and cleansing customer records, monitoring data quality, managing user accounts and permissions, and configuring fields, workflows, and reports in Salesforce. The CRM Data Administrator will troubleshoot system and data issues, support users with queries, and collaborate with internal teams to ensure the CRM system supports business processes and reporting needs. The role also involves documenting procedures, assisting with system upgrades, and contributing to continuous improvement of CRM-related processes.
- Strong Analytical Skills to interpret data, identify trends, and ensure high data quality.
- Salesforce.com Administration experience, including managing users, permissions, fields, workflows, and reports.
- System Administration and Troubleshooting skills to maintain CRM performance, resolve technical issues, and support system enhancements.
- Relevant experience in CRM or database administration, preferably within a media, marketing, or creative environment.
- Proficiency with data management tools, spreadsheets (e.g., Excel), and basic reporting or BI tools.
- Degree or equivalent experience in Information Systems, Business, Data Management, or a related field is beneficial.
CRM Data Admin in London employer: SJH Group
SJH Group is an exceptional employer, offering a vibrant work culture in the heart of London that fosters creativity and collaboration. Employees benefit from opportunities for professional growth within a dynamic media environment, where their contributions directly impact high-profile projects for prestigious clients. With a commitment to innovation and quality, SJH Group provides a supportive atmosphere that encourages personal development and celebrates the art of storytelling.
