At a Glance
- Tasks: Manage and optimise CRM data, focusing on Salesforce.com administration and data integrity.
- Company: Join SJH Group, a creative media house with a passion for storytelling.
- Benefits: Competitive salary, creative environment, and opportunities for professional growth.
- Other info: Exciting role in a vibrant London-based company with a focus on creativity.
- Why this job: Be part of a dynamic team that shapes narratives for global audiences.
- Qualifications: Experience in Salesforce.com administration and strong analytical skills required.
The predicted salary is between 30000 - 40000 £ per year.
Company Description
SJH Group is a London-based creative media house that develops bespoke content across print, film, and digital for a global audience. The group comprises four companies—St James’s House, Artifice Press, Black Dog Press, and SJH Studios—working together to help brands and partners craft, elevate, and share their narratives. With over two decades of experience, SJH Group has been commissioned by royalty, governments, leading luxury brands, and award‑winning creatives. Its work includes high-quality publications, cinematic storytelling, and immersive digital experiences, all produced with a strong focus on detail and quality. The team is driven by the belief that media should be accessible, inspiring, and able to bring stories of creativity, innovation, leadership, and heritage to life for audiences worldwide.
Role Description
The CRM Data Administrator is a full-time, on-site role based in London. This role is responsible for managing and maintaining CRM data, with a strong focus on Salesforce.com administration, data integrity, and system optimization. Day-to-day tasks include updating and cleansing customer records, monitoring data quality, managing user accounts and permissions, and configuring fields, workflows, and reports in Salesforce. The CRM Data Administrator will troubleshoot system and data issues, support users with queries, and collaborate with internal teams to ensure the CRM system supports business processes and reporting needs. The role also involves documenting procedures, assisting with system upgrades, and contributing to continuous improvement of CRM-related processes.
Candidates should possess:
- Strong Analytical Skills to interpret data, identify trends, and ensure high data quality.
- Salesforce.com Administration experience, including managing users, permissions, fields, workflows, and reports.
- System Administration and Troubleshooting skills to maintain CRM performance, resolve technical issues, and support system enhancements.
- Relevant experience in CRM or database administration, preferably within a media, marketing, or creative environment.
- Proficiency with data management tools, spreadsheets (e.g., Excel), and basic reporting or BI tools.
- A degree or equivalent experience in Information Systems, Business, Data Management, or a related field is beneficial.
CRM and Data Administrator in London employer: SJH Group
SJH Group is an exceptional employer, offering a vibrant work culture in the heart of London that fosters creativity and collaboration. Employees benefit from opportunities for professional growth within a dynamic media environment, where their contributions directly impact high-profile projects for prestigious clients. With a commitment to innovation and quality, SJH Group provides a supportive atmosphere that encourages personal development and celebrates the art of storytelling.
StudySmarter Expert Advice🤫
We think this is how you could land CRM and Data Administrator in London
✨Get Involved in Data Science Meetups
Tap into local data science meetups or workshops to connect with fellow enthusiasts and professionals. These events are goldmines for networking, and sometimes even lead directly to job openings at companies like SJH Group!
✨Show Off Your Projects
Start building a public portfolio showcasing your data science projects on platforms like GitHub or personal websites. Highlight unique analyses or models you've developed. This not only demonstrates your skills but also gets your name out there for roles like CRM and Data Administrator at SJH Group.
✨Leverage Professional Networks
Join professional bodies related to data science, like the Data Science Society or similar organisations. Getting involved can lead to mentorship opportunities and insider knowledge about full-time positions at companies like SJH Group.
✨Apply Directly through Our Website
When you find a suitable opening like CRM and Data Administrator at SJH Group, make sure to apply directly through our website. It gives you an edge and shows you're keen to join our team. Plus, who doesn’t love a direct application? It’s easier than navigating through job boards!
We think you need these skills to ace CRM and Data Administrator in London
Some tips for your application 🫡
Show Off Your Projects:In the world of data science, your projects can speak volumes about your skills. Make sure to showcase a few key projects in your CV or portfolio, especially those that highlight your ability to work with data sets, build models, or use relevant tools like Python, R, or SQL. Don’t forget to include links to any GitHub repositories if applicable!
Quantify Your Achievements:Employers love numbers! When drafting your CV, highlight your achievements with quantifiable results. For instance, mention how your data analysis led to a certain percentage increase in efficiency or revenue at a previous job or project. These details can really make your application pop!
Craft a Tailored Cover Letter:For a full-time role at SJH Group, your cover letter should reflect your passion for data science and your excitement about the specific projects or values of the company. Dive into why you’re a good fit, how your skills align with their needs, and any unique perspectives you can bring to the team.
Stand Out with Relevant Courses and Certifications:Although experience talks, relevant courses or certifications can be your ticket to impressing hiring managers at SJH Group. Mention any standout courses you've completed that equipped you with essential skills, such as machine learning certifications or data visualisation courses. This shows your commitment to continuously developing your skills in the field!
How to prepare for a job interview at SJH Group
✨Brush Up on Your Statistics
For a data science role, we need to seriously sharpen our statistics skills. Get ready to tackle technical questions on probability distributions, hypothesis testing, and regression analysis. These are often the bread and butter of data science interviews, so don't just skim over them!
✨Showcase Your Projects
Prepare a killer portfolio showcasing your data science projects. We should include details about the datasets used, the tools and techniques applied, and the impact of your findings. If we can walk them through a particularly challenging project or a cool visualisation that had real-world implications, it’ll really make us stand out!
✨Get Comfortable with Python and R
Most data science positions require us to be proficient in programming languages like Python and R. We should practice common libraries like pandas, NumPy, and scikit-learn, and be ready for live coding exercises or algorithm questions. Showing off our coding chops can really impress the interviewers at SJH Group!
✨Prepare for Case Studies
Expect to encounter real-world case studies during the interview. We might be asked how we’d approach a data problem or analyse a dataset to extract insights. It's essential to think out loud and demonstrate our problem-solving process so that the interviewer can see our logical thinking in action.
