People Services Advisor

Find your next role with St John Ambulance.

Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century? As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as everyday health emergencies, training, supporting communities, and improving young people’s lives.

St John is looking for an experienced People Services Advisor. You will work closely with our People Leads, Strategy Partners, and wider Advisor team, providing general Advisor support as required. As a People Services Advisor, you will be responsible for providing advice, guidance, and support to senior employee managers on all aspects of engagement, policies, and procedures, including recruitment, inductions, development reviews, disciplinaries, grievances, and change management programmes, which will include consultation responsibilities.

You will help our managers champion our values and better manage their teams by supporting them through coaching and guidance. You will also liaise with our My Support Service teams to help implement important changes to processes and support.

Please see the job description for more detail (this can be viewed on our website or once you click apply).

Location can be anywhere, and hybrid working is possible; travel from time to time will be required.

We pride ourselves on being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work-life balance, and be recognised for your contributions. The role benefits from a competitive salary, generous pension, hybrid/flexible working, 33 days holiday (including bank holidays, pro rata based on hours), increasing to 38 days over 5 years, options to buy and sell holiday, free first aid and mental health first aid courses, Blue Light and NHS online shopping discounts, cycle to work scheme, lifecare, mental health and wellbeing tools, and volunteering days.

Please see the job description for more detail (this can be viewed on our website or once you click apply).

About You:

We are looking for someone with initiative, good interpersonal and communication skills, and the ability to build professional relationships. The ability to work in a diverse, flexible, and fast-paced environment, which may require travel locally and across the country, is essential.

You should have sound experience working in various generalist People areas, collaborating with stakeholders across different functions to resolve situations quickly and effectively. Advising managers and employees/volunteers on a range of People and Culture queries across the employee lifecycle, supporting change management programmes, consultation, and experience of TUPE would be beneficial.

About The Role:

Guide and advise managers on alternatives to formal sanctions, such as coaching, training, mentoring, and mediation, with the aim of resolving matters informally.

Support and advise managers on casework from initial conversations through to final stages, including appeals.

Provide best practice advice on recruitment matters.

About Us:

This is a fantastic opportunity to join a team of over 1,500 employees and over 30,000 volunteers, united by our goal of saving lives through essential first aid services, training, and campaigning. As a charity with a rich heritage, we are proud of our past and excited about creating a healthier, safer, more resilient future.

We work at the heart of communities, supporting and enabling access to physical and mental health first aid through community response and outreach services and empowering people with vital clinical skills via our volunteers, NHS Cadets, and Young Responders programs.

Find out more about us, including our Ask Me campaign, at www.sja.org.uk.

For candidates or volunteers wishing to apply, please submit your application below.

St John Ambulance is committed to increasing diversity and reflecting the communities we serve. We value everyone and support thriving environments through various networks, including Armed Forces, Multi-Culture, Disability and Accessibility, Pride, Family and Carers, and Women’s groups. We do not tolerate discrimination and promote a sense of belonging for all, fostering mutual respect and authentic allyship. We believe passionately in equity, diversity, and inclusion.

We reserve the right to close this vacancy early if we receive a high volume of applications. Interested candidates are encouraged to apply promptly.

Please note, we do not accept speculative CVs; only applications for advertised roles will be considered.

For an informal chat, contact Sonali Oubhie, People Service Lead, or Karen Leedham, People Services Lead.

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