Emergency Planning & Business Continuity Manager Apply now
Emergency Planning & Business Continuity Manager

Emergency Planning & Business Continuity Manager

London Full-Time 43200 - 72000 £ / year (est.)
Apply now
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At a Glance

  • Tasks: Lead emergency planning and business continuity strategies to ensure organizational resilience.
  • Company: Join St John Ambulance, a charity dedicated to saving lives through first aid services and community support.
  • Benefits: Enjoy competitive salary, 33-38 days holiday, health support, and discounts on various services.
  • Why this job: Make a real impact in crisis management while working in a supportive and inclusive environment.
  • Qualifications: CBCI Certificate or equivalent, experience in emergency planning, and strong leadership skills required.
  • Other info: Be part of a diverse team committed to equality and community service.

The predicted salary is between 43200 - 72000 £ per year.

Emergency Planning & Business Continuity Manager

Find your next role with St John Ambulance.

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work-life balance and to be recognised for the great work you do. You will receive:

  • Competitive salary and pension scheme
  • 33 days holiday (inclusive of bank holidays) – increasing to 38 days over 5 years
  • Cycle to work scheme
  • Electric Vehicle Scheme
  • Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
  • Discounts – access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

This is a fantastic opportunity to join a team of over 1,200 employees and over 29,500 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with a rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response and Night Time Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network that delivers first aid training and supplies medical consumables to businesses and consumers.

Job Summary

Our Emergency Planning Manager, as a member of the Urgent & Emergency Care directorate, is accountable for ensuring that our EPRR policies, plans, people, and capabilities are in a constant state of readiness in line with the expectations placed upon us. They will lead the delivery of our Emergency Planning and Business Continuity strategy and policies across the organisation, ensuring all functions and teams are resilient in their operation. This role demands a great deal of flexibility, the ability to multi-task, and react quickly to offer pragmatic and logical solutions in the event of a crisis. This is a varied and challenging role which will help to establish a new and impactful approach to emergency planning and business continuity.

Required Knowledge, Skills & Experience

  • CBCI Certificate Course or equivalent
  • Demonstrable experience of successfully developing and implementing emergency planning and business continuity policies and programmes across multiple sites
  • Experience of designing robust, cost-effective and practical EP and BC solutions
  • Designing and delivering effective training programmes and exercises to test procedures and plans
  • Able to demonstrate an up-to-date knowledge of relevant legislation and guidance including the CCA and NHS EPRR framework and ISO 22301 and/or the BCI good practice guidelines
  • Experience of leading cross-functional teams towards successfully achieving objectives within agreed timeframes

About the Role

  • Develop and implement the St John Ambulance Emergency Planning (EP) and Business Continuity (BC) strategy and policies that will support the organisational overall strategy and direction
  • Drive compliance towards relevant EPRR core standards that underpin organisational contracts
  • Be aware of external landscape developments in the EP & BC arena that will change how we need to operate or respond and advise the Director of Urgent & Emergency Care accordingly
  • Ensure a programme of CPD exists to ensure St John People have the necessary EP and/or BC awareness for their role
  • Lead a high-performing team of volunteers and employees to focus on relevant aspects of EP & BC pertinent to organisational direction, strategy, and resource availability

Please see the job description for more detail (this can be viewed on our website or once you click apply)

To find out more about us visit or follow us on our socials.

If you are a current St John Ambulance employee, please apply here: Click here.

For all other candidates, or St John Ambulance volunteers wishing to apply please apply below.

We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

Please note: This role may be subject to a DBS check.

St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive. We have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers, and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity, and inclusion.

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Emergency Planning & Business Continuity Manager employer: Sja's West

St John Ambulance is an exceptional employer, offering a supportive culture that prioritizes employee growth and work-life balance. With competitive salaries, generous holiday allowances, and access to health and wellbeing resources, employees are recognized for their contributions while being part of a mission-driven organization dedicated to saving lives. The collaborative environment fosters innovation and resilience, making it an ideal place for those looking to make a meaningful impact in emergency planning and business continuity.
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Contact Detail:

Sja's West Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Emergency Planning & Business Continuity Manager

✨Tip Number 1

Familiarize yourself with the latest legislation and guidelines related to emergency planning and business continuity, such as the CCA and NHS EPRR framework. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in this critical field.

✨Tip Number 2

Network with professionals in the emergency planning and business continuity sectors. Attend relevant workshops or webinars to connect with others in the field, which can provide insights and potentially lead to referrals for the position.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully developed and implemented emergency planning policies in previous roles. Highlight your ability to lead cross-functional teams and deliver results under pressure, as these are key aspects of the role.

✨Tip Number 4

Showcase your flexibility and problem-solving skills during the interview process. Be ready to discuss scenarios where you had to react quickly to a crisis and the pragmatic solutions you provided, as this aligns with the demands of the Emergency Planning & Business Continuity Manager role.

We think you need these skills to ace Emergency Planning & Business Continuity Manager

Emergency Planning
Business Continuity Management
Policy Development
Cross-Functional Team Leadership
Training Program Design
Legislation Knowledge (CCA, NHS EPRR framework)
ISO 22301 Familiarity
Risk Assessment
Pragmatic Problem Solving
Multi-tasking
Stakeholder Engagement
Continuous Professional Development (CPD) Implementation
Adaptability to Changing Environments
Effective Communication Skills
Project Management

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Emergency Planning & Business Continuity Manager position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.

Tailor Your CV: Customize your CV to highlight relevant experience in emergency planning and business continuity. Use specific examples that demonstrate your ability to develop and implement policies, lead teams, and respond effectively in crisis situations.

Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for the mission of St John Ambulance. Mention how your values align with their commitment to community service and resilience.

Highlight Relevant Certifications: If you have certifications like CBCI or equivalent, make sure to prominently feature them in your application. This shows your commitment to professional development and your expertise in the field.

How to prepare for a job interview at Sja's West

✨Understand the Role and Responsibilities

Make sure you have a clear understanding of the Emergency Planning & Business Continuity Manager role. Familiarize yourself with the specific responsibilities mentioned in the job description, such as developing and implementing strategies and policies. This will help you articulate how your experience aligns with their needs.

✨Showcase Relevant Experience

Prepare to discuss your previous experience in emergency planning and business continuity. Highlight specific examples where you successfully developed and implemented policies or led cross-functional teams. Be ready to explain how these experiences can benefit St John Ambulance.

✨Demonstrate Flexibility and Problem-Solving Skills

Since the role requires quick reactions and pragmatic solutions during crises, be prepared to share examples of how you've handled unexpected challenges in the past. Discuss your approach to problem-solving and how you maintain composure under pressure.

✨Emphasize Commitment to Diversity and Inclusion

St John Ambulance values diversity and inclusion. Be ready to discuss how you can contribute to creating an inclusive environment. Share any relevant experiences that demonstrate your commitment to equality and how you can support the organization's goals in this area.

Emergency Planning & Business Continuity Manager
Sja's West Apply now
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  • Emergency Planning & Business Continuity Manager

    London
    Full-Time
    43200 - 72000 £ / year (est.)
    Apply now

    Application deadline: 2026-12-13

  • S

    Sja's West

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