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- Tasks: Provide high-quality care and support to patients in the community.
- Company: Join the Welsh Ambulance Service NHS Trust and make a difference in healthcare.
- Benefits: Earn £13.10 per hour with a 20% uplift for night shifts; flexible working hours.
- Why this job: Be part of a vital service, helping those in need while gaining valuable experience.
- Qualifications: Experience in patient care, excellent communication skills, and a valid UK driving licence required.
- Other info: Shifts include days and nights; initial training is during the day.
South Wales (Cardiff, Bridgend & Treharris)
Salary - £13.10 per hour
Permanent - Full time - 35.0 hours per week
The Urgent Care & Falls Assistant is responsible for providing a high level of quality and effective care to patients within the community, under the direction of the Welsh Ambulance Service NHS Trust (WAST) and other clients. This role will be providing transportation for high-dependency and non-emergency patients or attending falls response or welfare calls in a timely manner.
The Assistant will attend patients and service users and act in accordance with St John Ambulance Cymru policies and procedures. The assistant is responsible for providing a patient assessment at scene, the provision of any suitable emergency treatment or support in line with the trained clinical scope of practice or contract requirements.
The service operates 365 days a year and we provide 24-hour support, so day and night-time working will be required as well as working on weekends in a shift pattern. If successful in the role, the candidate will be expected to lone work comfortably at times, during day and night shifts, therefore you must be confident in your own skills and able to work under pressure.
Falls Responders operate over 12-hour shifts, 0730-1930 (Days) and 1930-0730 (Nights) with the possibility to overrun, other duties may have varying shift times. Rotas are typically published 6 weeks in advance. Some of the advertised roles are for nights only, however initial training will take place during the day.
- 35 hours per week (140 hours over a 4 week period) – Shifts will consist of a mixture of days and nights.
- £13.10 per hour (20% uplift on hours worked between 10pm & 6am).
What you’ll need to be successful:
- Experience in providing care to patients/clients in a variety of settings, NEPTS or Urgent Care is desirable.
- You will need to be able to work either as a team or on your own, follow procedures but also be able to think outside the box as and when situations arise.
- You will have excellent communication skills, confident in completing paperwork and have the ability to work calmly and effectively in difficult and pressurised situations.
- We are particularly keen to hear from people who have experience with working with people with disabilities or over the age of 50.
- You will have 2 years driving experience and hold a valid Full UK Driving licence with no more than 6 penalty points.
- You should have eligibility to work and live in the United Kingdom.
Please note that due to the nature of this role you will be required to have an Enhanced DBS check.
How to Apply:
If this sounds like you, we’d love to hear from you! Please note in your application which of the locations/shifts you would like to be considered for.
Urgent Care & Falls Assistant employer: Sjacymru
Contact Detail:
Sjacymru Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urgent Care & Falls Assistant
✨Tip Number 1
Familiarise yourself with the specific policies and procedures of St John Ambulance Cymru. Understanding their protocols will not only help you in interviews but also demonstrate your commitment to providing quality care.
✨Tip Number 2
Highlight any relevant experience you have in urgent care or working with vulnerable populations, especially those over 50 or with disabilities. This will show that you have the necessary skills and empathy for the role.
✨Tip Number 3
Prepare to discuss scenarios where you've had to think on your feet or work under pressure. The ability to remain calm and effective in challenging situations is crucial for this role.
✨Tip Number 4
Make sure to mention your flexibility regarding shift patterns, including nights and weekends. Emphasising your willingness to adapt to the demands of the job can set you apart from other candidates.
We think you need these skills to ace Urgent Care & Falls Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in patient care, especially in urgent care or non-emergency patient transport. Include specific examples of how you've worked under pressure and communicated effectively.
Write a Compelling Cover Letter: In your cover letter, express your passion for providing care and your ability to work both independently and as part of a team. Mention your driving experience and any relevant qualifications that make you a strong candidate for the role.
Highlight Relevant Skills: Emphasise skills that are crucial for the role, such as excellent communication, problem-solving abilities, and experience with elderly or disabled individuals. Make sure to mention your confidence in completing paperwork accurately.
Specify Your Availability: Clearly state your preferred locations and shift availability in your application. This will help the employer understand your flexibility and willingness to work the required hours, including nights and weekends.
How to prepare for a job interview at Sjacymru
✨Showcase Your Care Experience
Make sure to highlight any previous experience you have in providing care, especially in urgent care or non-emergency patient transport. Be ready to discuss specific situations where you made a positive impact on a patient's well-being.
✨Demonstrate Problem-Solving Skills
Since the role requires thinking outside the box, prepare examples of how you've successfully navigated challenging situations in the past. This will show your ability to remain calm and effective under pressure.
✨Communicate Clearly
Excellent communication skills are crucial for this position. Practice articulating your thoughts clearly and concisely, and be prepared to discuss how you handle paperwork and documentation in a timely manner.
✨Understand Shift Requirements
Familiarise yourself with the shift patterns and the nature of the role, including lone working. Be ready to express your flexibility and willingness to work both day and night shifts, as well as weekends.
