At a Glance
- Tasks: Lead a dynamic workshop team, ensuring smooth operations and customer satisfaction.
- Company: Join a reputable company focused on innovation and employee growth.
- Benefits: Competitive salary, 28 days leave, life insurance, and wellness programmes.
- Other info: Opportunities for professional development and career advancement.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Experience in workshop management and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Key Responsibilities:
- Operational Support: Daily engagement with workshop supervisor and shift leads, building collaborative relationships, ensuring resource allocation is evenly balanced between S J Bargh and external customers. Monitor the Service reception function and assist Customer Service Advisor with any queries or opportunities. Ensure Scania booking in processes are being followed. Upsell the Scania product, utilise fixed priced repairs and special offers to engage current customers and attract new custom. Engage with Scania account Managers for technical assistance and help with claims, where required contact Scania workshops for updates on internal contracts and contract inclusions. Ensure a smooth flow of job cards to invoicing teams ensuring a consistent level of WIP within the required criteria are being effectively managed. Assist R&M and Warranty Administrator with technical queries to increase positive data entry and reduce rejected claims. Support management meetings and Scania representatives to discuss performance and discrepancies in operational procedures. Deliver customer satisfaction and act on any urgent demands from SJB.
- Staff Management: Assess and agree appropriate Scania product training by conducting 1-2-1 discussions with workshop staff to evaluate current skill levels and build training program to develop professional growth to ensure we align with Scania DOS. Provide feedback to workshop staff to promote professional growth. Measure and report technical efficiency ensuring systems around clock in-off jobs are being delivered to maximise workshop hours. Investigate MOT failures and report findings to National Fleet Manager and external retail customers. Recruit to budget headcount.
- Safety and Compliance: Monitor safety standards and ensure the workshops comply with health and safety regulations and company policies. Report potential risks through monthly workshop inspections and monitor ISO requirements and updates. Attend site health and safety meetings and ensure any actions highlighted are addressed in the workshop. Assist the National Fleet Engineering Manager Scania workshop is compliant with special tooling, Overalls, service literature and data entry. Collaborate with external advisory bodies regarding Tachograph and Authorised Testing Facilities, for safety and standards. Act on any Transport Management request to assist compliance measures. Responsible monitoring of inspection documents ensuring sign off in R2C daily and upload data into AXSCEND. Manage and control Tru Tac defect rectification, ensuring all your team are on board with site procedures to safeguard the operation from the authorities. As a TM you will be responsible for managing the undertakings of 2 operating centres within SJ Bargh Ltd along with attending monthly meetings. Ensuring vehicles and trailers are serviced in line with SJB operating licence obligations and in line with government principles.
- Budgeting and Financial Management: Monitor expenses and implement cost efficiencies without affecting standards or customer service. Assist with monitoring third party and sub-contractor costs to ensure cost efficiency and standards.
- Collaboration and Communication: Collaborate with transport departments on a twice daily basis to align workshop operations with overall business requirements and strategies. Provide regular updates to management on workshop performance and operational challenges. Assist accounts with wage and clocking queries.
- Training and Development: From time to time, you will be asked to attend Scania events and courses aimed at improving brand and technical knowledge. Mentor, coach and develop your team and highlight any future growth opportunities to advance skillsets.
This job description is an outline of the main responsibilities of the post and may be subject to future amendment as may be deemed appropriate. It should not be read as, nor is it intended to be, a complete statement of an individual's contractual duties and responsibilities.
What's in it for you?
- A competitive salary dependent on experience
- 28 days annual leave
- Increase in annual leave with long service
- Annual pay review
- Full induction and training
- Unum Wellbeing Programme
- Life insurance
- Cycle2Work scheme
- Free onsite parking
If this role sounds like the right fit for you, click apply today, we would love to hear from you!
Workshop Foreman in Newton employer: SJ Bargh Limited
At S J Bargh, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises employee development and satisfaction. As a Workshop Foreman, you will benefit from competitive salaries, comprehensive training programmes, and opportunities for professional growth, all while working in a safe and collaborative environment. Our commitment to employee wellbeing is reflected in our Unum Wellbeing Programme and additional perks such as life insurance and a Cycle2Work scheme, making us an attractive choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Foreman in Newton
✨Tip Number 1
Get to know the company! Research S J Bargh and understand their values, culture, and what they look for in a Workshop Foreman. This will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work there. Plus, a referral can give you a leg up!
✨Tip Number 3
Prepare for those tricky questions! Think about how your experience aligns with the responsibilities listed in the job description. Be ready to share specific examples of how you've handled similar situations in the past.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Workshop Foreman in Newton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Workshop Foreman role. Highlight any relevant operational support or staff management experience to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've successfully managed teams or improved workshop efficiency in the past.
Showcase Your Customer Service Skills:Since customer satisfaction is key, mention any experiences where you’ve gone above and beyond to meet customer needs. We love candidates who can upsell and engage with clients effectively!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at SJ Bargh Limited
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Workshop Foreman. Familiarise yourself with operational support tasks, safety compliance, and staff management. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Workshop Foreman, you'll be managing a team. Prepare examples of how you've successfully led teams in the past, handled conflicts, or improved processes. This will demonstrate your capability to mentor and develop staff effectively.
✨Prepare for Technical Questions
Expect questions related to technical efficiency, compliance, and customer service. Brush up on Scania products and relevant regulations. Being able to discuss these topics will highlight your expertise and readiness for the role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the company's approach to training and development or how they measure workshop performance. This shows your enthusiasm and commitment to contributing positively to the team.
