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For Companies At a Glance
- Tasks: Deliver exceptional customer service and drive sales in a vibrant retail environment.
- Company: Join size?, a leading streetwear brand connecting fashion, music, sport, and art.
- Benefits: Enjoy a 25% discount, health plans, and access to development courses.
- Why this job: Be part of a dynamic team and grow your retail career with exciting opportunities.
- Qualifications: Positive attitude, strong communication skills, and flexibility for various shifts.
- Other info: Engage in community initiatives and enjoy exclusive deals through our benefits platform.
Established in 2000, the size? brand has evolved into a leading streetwear brand that represents a community connected by fashion, music, sport and art. We supply customers with the finest brands in footwear, apparel and accessories worldwide, including collaborations with Nike, adidas Originals, New Balance, Reebok and many more.
Role Overview
We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. This role offers excellent opportunities for career development within a dynamic and fast‑paced retail environment.
Responsibilities
- Provide exceptional customer service by greeting customers warmly, ensuring a personalised experience, and understanding the customer service measurement programme.
- Drive and exceed sales targets by utilising in‑store devices, offering the full product range, and maximising opportunities for add‑on sales.
- Maintain high visual and merchandising standards by keeping the shop floor clean, well‑stocked, and displays organised according to brand guidelines.
- Support overall store operations by assisting other departments as needed, representing the company professionally, and adhering to safety guidelines.
- Process sales transactions accurately, including cash handling and card payments.
- Upsell and cross‑sell products to maximise sales opportunities and achieve cross‑selling targets.
- Maintain stock levels on the shop floor and ensure shelves are well‑organised and appealing.
- Address and resolve customer queries in a professional manner while maintaining a high Net Promotor Score.
- Work closely with other sales assistants and team members to achieve store targets.
- Contribute to achieving or exceeding the store’s monthly sales target and related KPIs including Units, Conversion, ATV, UPT.
Skills and Experience
- Positive attitude towards a fast‑paced, customer‑focused retail environment.
- Enthusiastic about turning challenges into opportunities to develop personally and professionally.
- Confident interpersonal and communication skills, thriving in social situations through engagement with customers.
- Flexibility to work various shifts, including weekends and holidays, based on store needs.
Benefits
- Company discount of 25% off a wide range of products in‑store and online.
- Exclusive deals and discounts from retail and hospitality businesses through our online benefits platform (TELUS Health).
- Access to counselling services, digital health, and well‑being advice via our benefits platform.
- Health cash plans and a wide range of internal development courses.
- Access to apprenticeships and accredited qualifications – earn while you learn and gain nationally recognised qualifications (England only).
- Discounted gym memberships at JD Gyms.
- Opportunities to volunteer and contribute to JD Foundation.
- Employer engagement forums to influence positive change.
- Incremental holiday allowance.
Seniority Level
- Entry level
Employment Type
- Full‑time
Job Function
- Sales and Business Development
- Retail
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Store Colleague - General employer: size?
Contact Detail:
size? Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Colleague - General
✨Tip Number 1
Get to know the brand! Before your interview, dive into size?'s history and values. Show us that you’re not just another candidate but someone who genuinely connects with our community and what we stand for.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd handle different customer interactions. We want to see your enthusiasm for providing an exceptional shopping experience.
✨Tip Number 3
Be ready to talk numbers! Familiarise yourself with sales targets and how you can contribute to exceeding them. We love candidates who are driven by results and can think on their feet.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the size? family. Don’t miss out!
We think you need these skills to ace Store Colleague - General
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for retail and customer service shine through. We want to see that you're excited about the opportunity to join size? and contribute to our vibrant community.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the Store Colleague role. We love seeing how your background aligns with our values and the responsibilities outlined in the job description.
Craft a Catchy Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for size?. Keep it engaging and personal, and don’t forget to mention any specific experiences that demonstrate your ability to provide exceptional customer service.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. This way, we can easily track your application and get back to you as soon as possible. We can't wait to hear from you!
How to prepare for a job interview at size?
✨Know the Brand Inside Out
Before your interview, make sure you research size? thoroughly. Understand their history, values, and what makes them stand out in the streetwear scene. This knowledge will help you connect with the brand during the interview and show your genuine interest.
✨Showcase Your Customer Service Skills
As a Store Colleague, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your ability to handle queries and resolve issues, as this will demonstrate your fit for the role.
✨Demonstrate Your Sales Savvy
Be ready to discuss how you can drive sales and exceed targets. Think of specific strategies you’ve used in previous roles to upsell or cross-sell products. Showing that you understand the importance of sales in retail will impress the interviewers.
✨Embrace the Fast-Paced Environment
Size? thrives in a dynamic retail setting, so express your enthusiasm for working in a fast-paced environment. Share experiences where you successfully managed multiple tasks or adapted quickly to changes, proving that you can thrive under pressure.