At a Glance
- Tasks: Join us as a Store Colleague, delivering top-notch customer service and driving sales.
- Company: size? is a leading streetwear brand, connecting fashion, music, sport, and art since 2000.
- Benefits: Enjoy a 25% discount, exclusive deals, health plans, and personal development opportunities.
- Other info: This role offers part-time hours with opportunities for career progression.
- Why this job: Be part of a vibrant culture, develop your skills, and make a real impact in retail.
- Qualifications: A positive attitude, strong communication skills, and flexibility for various shifts are essential.
Role overview:
We are seeking an enthusiastic part-time Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career. This role is for 8 hours with opportunity to flex up to 16 hours with the ideal availability of Fridays, Saturdays and Sundays.
Responsibilities:
Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme. Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales. Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines. Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines. Process sales transactions, including cash handling and card payments accurately. Upsell and cross-sell products to maximise sales opportunities. Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing. Address and resolve customer queries in a professional manner. Work closely with other sales assistants and team members to achieve store targets.
Role objectives and KPI\'s:
Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure all stock on the shop floor is fully replenished
Skills and Experience:
A positive attitude towards a fast-paced, customer focused retail environment. An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills. Confident Interpersonal and communication skills who thrives in social situations through engagement with customers. Flexibility to work various shifts, including weekends and holidays, based on store needs.
Benefits
We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to counselling services, digital health and well-being advice through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Discounted Gym memberships at JD Gyms Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance We know our colleagues work tirelessly to make JD Outdoors the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work. Thank you for your time. #Size
Store Colleague in Brighton employer: size?
At size?, we pride ourselves on being a vibrant and inclusive employer that champions personal growth and development within the dynamic world of streetwear. Our Brighton location offers a unique blend of community engagement and creative collaboration, with exceptional benefits such as a generous employee discount, access to well-being resources, and opportunities for professional advancement through accredited training programmes. Join us to be part of a passionate team that values your contributions and supports your career journey in a fast-paced retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Store Colleague in Brighton
✨Tip Number 1
Familiarise yourself with the size? brand and its product range. Understanding the latest trends in streetwear and being able to discuss them confidently will show your passion for the role and help you connect with customers.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail scenario. This will help you feel more comfortable when interacting with customers and addressing their needs in a professional manner.
✨Tip Number 3
Be prepared to demonstrate your ability to work in a team. Think of examples from previous experiences where you collaborated effectively with others, as teamwork is crucial in a retail environment like size?.
✨Tip Number 4
Show your enthusiasm for the role during any interactions with the hiring team. A positive attitude and eagerness to learn can set you apart from other candidates and make a lasting impression.
We think you need these skills to ace Store Colleague in Brighton
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities and expectations of a Store Colleague at size?. Familiarise yourself with their customer service standards and sales targets to tailor your application accordingly.
Highlight Relevant Experience:In your CV and cover letter, emphasise any previous retail or customer service experience. Mention specific instances where you provided exceptional service or achieved sales targets, as this will resonate well with the hiring team.
Show Enthusiasm for the Brand:Express your passion for streetwear and the size? brand in your application. Mention any personal connections to the brand or its products, as this can demonstrate your genuine interest and fit for the role.
Tailor Your Application:Customise your CV and cover letter for the Store Colleague position. Use keywords from the job description, such as 'customer service', 'sales targets', and 'teamwork', to ensure your application stands out to recruiters.
How to prepare for a job interview at size?
✨Show Your Enthusiasm
Make sure to express your passion for streetwear and the size? brand during the interview. Share what excites you about working in retail and how you connect with the culture of fashion, music, and art that size? represents.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight your ability to engage with customers, resolve queries, and create a welcoming shopping experience, as this is crucial for the Store Colleague role.
✨Know the Product Range
Familiarise yourself with the brands and products that size? offers. Being knowledgeable about footwear, apparel, and accessories will show your commitment and help you drive sales effectively during the interview.
✨Be Ready to Discuss Sales Strategies
Think about how you would approach upselling and cross-selling in a retail environment. Be prepared to discuss specific strategies you might use to exceed sales targets and enhance the customer experience.
