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- Tasks: Deliver exceptional customer service and drive sales in a vibrant retail environment.
- Company: Join size?, a leading streetwear brand connected by fashion, music, sport, and art.
- Benefits: Enjoy 25% off products, exclusive discounts, health resources, and career development opportunities.
- Why this job: Be part of a dynamic team and make a real impact on customer experiences.
- Qualifications: Positive attitude, strong communication skills, and flexibility for various shifts.
- Other info: Great opportunities for personal growth and community involvement.
The predicted salary is between 20000 - 30000 £ per year.
Established in 2000, size? has evolved into a leading streetwear brand representing a community connected by fashion, music, sport and art. The size? brand offers footwear, apparel and accessories with worldwide exclusive product releases and collaborations with Nike, adidas Originals, New Balance, Reebok and more.
Role overview: Sales Assistant to play a vital role in delivering an exceptional shopping experience. We offer opportunities for career development; motivated individuals can progress and develop their career with JD Group.
Responsibilities:
- Provide exceptional customer service by greeting customers warmly and ensuring they receive the best experience.
- Drive and exceed sales targets by using in-store devices, offering the full product range, and maximizing add-on sales opportunities.
- Maintain high visual and merchandising standards by keeping the shop floor clean, well-stocked, and displays organized according to brand guidelines.
- Support store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.
- Process sales transactions, including cash handling and card payments accurately.
- Upsell and cross-sell products to maximise sales opportunities.
- Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.
- Address and resolve customer queries professionally and work with teammates to achieve store targets.
Role objectives and KPI’s:
- Contribute to achieving or exceeding the stores monthly sales target.
- Drive KPIs including Units, Conversion, ATV, UPT; achieve upselling or cross-selling targets.
- Maintain a high Net Promoter Score.
- Ensure all stock on the shop floor is fully replenished.
Skills and Experience:
- A positive attitude towards a fast-paced, customer-focused retail environment.
- Ability to view challenges as opportunities to develop yourself and your career.
- Confident interpersonal and communication skills; thrives in social situations with customers.
- Flexibility to work various shifts, including weekends and holidays, based on store needs.
Benefits:
- Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors).
- Exclusive deals and discounts from retail and hospitality partners through TELUS Health platform.
- Access to counselling services, digital health and well-being resources through TELUS Health.
- Health cash plans and a wide range of internal development courses.
- Access to apprenticeships and accredited qualifications (England Only) – Earn while you learn.
- Discounted gym memberships at JD Gyms.
- Colleague networks and opportunities to volunteer and contribute to foundation initiatives.
- Incremental holiday allowance and opportunities for personal development across the Group.
Seniority level: Entry level
Employment type: Full-time
Job function: Sales and Business Development
Industries: Retail
Store Colleague employer: size?
Contact Detail:
size? Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Colleague
✨Tip Number 1
Get to know the brand! Before your interview, dive into size?'s history and values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a tricky customer or upsell a product. Role-playing these situations can boost your confidence and make you stand out during the interview.
✨Tip Number 3
Dress the part! Since size? is all about streetwear, make sure your outfit reflects the brand's style. This shows that you understand their aesthetic and are ready to represent them on the shop floor.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Colleague
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about your passion for retail and customer service.
Tailor Your Application: Make sure to customise your application for the Store Colleague role. Highlight relevant experiences that showcase your skills in customer service and sales. We love seeing how you can contribute to our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, less is often more!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at size?
✨Know the Brand Inside Out
Before your interview, make sure you research size? thoroughly. Understand their history, values, and the products they offer. This will not only show your enthusiasm for the role but also help you answer questions about why you want to work there.
✨Showcase Your Customer Service Skills
As a Store Colleague, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your ability to create a positive shopping experience, which is crucial for the role.
✨Be Ready to Discuss Sales Strategies
Since driving sales is a big part of the job, think about how you can contribute to achieving sales targets. Be prepared to discuss techniques you've used in the past to upsell or cross-sell products, as this will highlight your sales acumen.
✨Dress the Part
First impressions matter! Dress in a way that reflects the brand's style while still being professional. This shows that you understand the company culture and are serious about the position.
