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- Tasks: Assist patients by answering calls, booking appointments, and providing support.
- Company: Local healthcare clinic in Cheltenham with a caring team.
- Benefits: Gain valuable experience in healthcare and develop your communication skills.
- Why this job: Make a real difference in patients' lives while working in a supportive environment.
- Qualifications: Good communication skills and customer service experience are essential.
- Other info: Fast-paced role that offers personal growth and the chance to help others.
The predicted salary is between 30000 - 42000 £ per year.
A local healthcare clinic in Cheltenham is seeking a Care Navigator to join their busy team. The role involves answering calls, booking appointments, and assisting patients with various needs while maintaining confidentiality.
The ideal candidate should have good communication skills, work well under pressure, and possess experience in a customer service-oriented environment. A standard education and knowledge of medical terminology are essential. This is a demanding role requiring empathy and understanding towards patients.
Patient Care Navigator: Empathy & Liaison in Cheltenham employer: Sixways
Contact Detail:
Sixways Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Care Navigator: Empathy & Liaison in Cheltenham
✨Tip Number 1
Make sure to showcase your communication skills during interviews. We all know that being a Patient Care Navigator means talking to patients and colleagues alike, so practice explaining your experiences clearly and confidently.
✨Tip Number 2
Don’t underestimate the power of empathy! When you’re chatting with potential employers, share examples of how you've helped others in tough situations. It’ll show them you’ve got the heart for this demanding role.
✨Tip Number 3
Prepare for those tricky questions about working under pressure. Think of times when you’ve juggled multiple tasks or dealt with difficult customers. We want to hear how you kept your cool and delivered great service!
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, we’re always on the lookout for passionate individuals like you to join our team!
We think you need these skills to ace Patient Care Navigator: Empathy & Liaison in Cheltenham
Some tips for your application 🫡
Show Your Empathy: In your application, make sure to highlight your ability to empathise with patients. Share examples of how you've helped others in a customer service role, as this will resonate with us and show you understand the importance of compassion in healthcare.
Tailor Your Experience: When detailing your experience, focus on roles where you've had to manage multiple tasks under pressure. We want to see how your background aligns with the demands of being a Care Navigator, so don’t hold back on those relevant skills!
Communicate Clearly: Good communication is key in this role. Make sure your written application is clear and concise. Use straightforward language and avoid jargon unless it’s relevant to medical terminology – we appreciate clarity over complexity!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Sixways
✨Know Your Medical Terminology
Brush up on your medical terminology before the interview. Being familiar with common terms will not only help you answer questions more confidently but also show that you’re serious about the role and understand the environment you'll be working in.
✨Showcase Your Empathy
Prepare examples from your past experiences where you've demonstrated empathy and understanding towards customers or patients. This is crucial for a Care Navigator, so make sure to highlight how you handled sensitive situations with care.
✨Practice Communication Skills
Since good communication is key in this role, practice articulating your thoughts clearly and concisely. You might want to do mock interviews with friends or family to get comfortable speaking about your experiences and how they relate to the job.
✨Stay Calm Under Pressure
Think of scenarios where you had to work under pressure and how you managed those situations. Be ready to discuss these during the interview, as the clinic will want to know how you handle stress and maintain professionalism in a busy environment.
