At a Glance
- Tasks: Design engaging digital training simulations for railway professionals on conflict management and communication.
- Company: Join a dynamic edtech start-up revolutionising workplace learning.
- Benefits: Flexible consulting role with potential for future opportunities.
- Other info: Immediate start available; collaborate with a passionate team.
- Why this job: Make a real impact by enhancing safety and communication in the railway sector.
- Qualifications: Experience in conflict management training and strong communication skills required.
The predicted salary is between 44595 - 54505 £ per year.
Overview
We are seeking an experienced Conflict Management, Personal Safety and Communications Trainer to work with our team on a temporary consulting basis.
The role involves supporting the design of digital training simulations for frontline railway professionals.
These will focus on de-escalating challenging situations, communicating clearly under pressure, using safety-critical communication techniques and delivering effective passenger announcements.
What you'll do as an SME
- Draft relevant content and training guides, drawing on your knowledge, experience and industry best practice.
- Develop realistic scenarios covering conflict management, personal safety, safety-critical communication and passenger announcements.
- Define what good performance looks like, including learner evaluation criteria and common mistakes.
- Provide practical guidance on repeat-back, clear communication and maintaining accuracy in high-pressure situations.
- Review scripts, learner responses and digital training materials for accuracy and realism.
- Act as a subject matter expert, helping our team design effective digital learning experiences.
- Recent and extensive experience designing or delivering conflict management and personal safety training.
- Practical knowledge of safety-critical communication and clear communication under pressure.
- Experience within the railway sector, including station, onboard, operational or customer-facing environments.
- Knowledge of effective passenger announcement principles.
- Recognised qualification in education, training or an equivalent area.
- Willing and able to write detailed training guides and realistic scenarios from scratch.
- Strong written and verbal communication skills.
- Proficient with Microsoft 365.
- Desired requirements
- Experience designing new or bespoke training programmes.
- Knowledge of railway communication standards, repeat-back processes or operational procedures.
- Experience designing scenario-based or digital learning.
- Experience supporting competence assessment or training accreditation.
- More about Sixty
We are a small, high-growth edtech start-up on a mission to change how learning is approached and how frontline teams are engaged.
We build mobile-first, immersive and AI-driven learning experiences that allow people to practise important workplace conversations and decisions.
Closing remarks
We are looking for an immediate start to help us bring innovative railway training simulations to life. There may be potential for further work after this contract ends.
We have another position open for a similar SME role: Passenger Support, Safeguarding, VAWG & Mental Health Trainer.
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Conflict Management, Personal Safety & Communications Trainer: Subject Matter Expert in Stamford employer: Sixty | sixtylearn.com
Sixty is an innovative edtech start-up that prioritises employee growth and development, offering a dynamic work culture where creativity and collaboration thrive. As a remote employer, we provide flexible working arrangements and the opportunity to make a meaningful impact on frontline training for vulnerable passengers. Join us to be part of a mission-driven team dedicated to transforming learning experiences in the railway sector.
StudySmarter Expert Advice🤫
We think this is how you could land Conflict Management, Personal Safety & Communications Trainer: Subject Matter Expert in Stamford
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We think you need these skills to ace Conflict Management, Personal Safety & Communications Trainer: Subject Matter Expert in Stamford
Some tips for your application 🫡
Show Off Your Digital Skills:In the digital learning and education sector, it's crucial to highlight your tech-savviness. Make sure your CV includes any experience with e-learning platforms, digital content creation, or learning management systems. This tech flair helps us see you're ready to thrive in our digital landscape at Sixty | sixtylearn.com.
Let Your Passion Shine Through:For a temporary role, we want to know why you’re excited about digital learning! Your cover letter should reflect your enthusiasm for education technologies. Talk about any projects or initiatives you’ve been part of that showcase your passion. This gives us insight into how you can contribute to our team, even for a short stint.
Include Relevant Certifications:If you have any certifications related to digital education—like teaching online or instructional design—make sure you highlight those in your application. They can really set you apart from other candidates and show us you're knowledgeable and committed to the field.
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How to prepare for a job interview at Sixty | sixtylearn.com
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When preparing for your interview with Sixty | sixtylearn.com, think about how you can showcase your creative approaches to digital learning. Bring along examples of projects or modules you've designed, especially those that highlight your ability to engage students remotely. It’ll help demonstrate your hands-on experience, which is essential for this role.
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Get familiar with the latest in educational technology tools that are popular in the digital-learning field, like learning management systems and online assessment platforms. Being able to chat fluently about tools such as Moodle or Google Classroom during your interview could give you a real edge and show that you're ready to hit the ground running.
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Since this role with Sixty | sixtylearn.com is temporary, it’s super important to convey your flexibility and adaptability during the interview. Be ready to discuss how you can quickly acclimate to new environments and seamlessly integrate into existing teams. It shows you’re a team player and can handle the ebb and flow of temporary work.
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In the digital learning space, showing a passion for education and personal development can really set you apart. Be prepared to chat about how you stay current with trends in digital education and any extra courses or resources you’ve explored. It’ll highlight your motivation and potential value to Sixty | sixtylearn.com as they seek to innovate in their teaching approaches.
