We’re supporting a growing hospitality business on the hunt for an Operations Director to lead performance, people, and standards across all sites. This is a newly created, high-impact role designed to bring consistency, structure, and clear leadership across a multi-site operation while keeping the culture entrepreneurial, warm, and full of heart.
You’ll lead operations managers, champion people development, and create clarity and rhythm in how the business runs day to day - driving operational excellence without losing the individuality of each site.
What you’ll do:
- Leading and inspiring a talented operations team, helping them grow and thrive
- Building high-performing site teams with clear roles, accountability, and focus
- Putting smart processes in place to bring consistency and structure across operations
- Partnering closely with commercial and people teams to ensure operations support business goals
- Being visible in the business and leading from the front
- Driving engagement, standards, and exceptional service across every site
About you:
- A confident, people-first leader with energy, empathy, and presence
- Experienced in leading multi-site hospitality operations
- Commercially sharp, data-driven, and calm under pressure
- A brilliant communicator: clear, credible, and collaborative at every level
- Known for raising standards and inspiring people to give their best
You’ll join the senior leadership team, helping shape the operational direction of the business and define what “great” looks like as it continues to grow.
Salary £100 – 135k.
Sound great? Please apply below. Not for you but still looking for your dream role? We will help you with your next move. Drop us a message or check out more roles by clicking here.
If you know a friend who is looking for their next hospitality job, why not refer them to us? Drop us an email at hello@sixtyeightpeople.com. If we help them land their next role, you’ll receive up to £250 worth of High Street vouchers as our way of saying thanks.
We are Sixty Eight People. Through people, we will revolutionise our industry!
Operations Director in Stockport employer: Sixty Eight People
As an Operations Director at our dynamic hospitality business in the North West, you'll be part of a vibrant and supportive work culture that prioritises people and operational excellence. We offer competitive salaries, opportunities for professional growth, and a chance to lead a passionate team while maintaining the unique character of each site. Join us to make a meaningful impact in a role that values your leadership and vision.
How to prepare for a job interview at Sixty Eight People
✨Know Your Hospitality Inside Out
Make sure you brush up on the latest trends and challenges in the hospitality industry. Being able to discuss specific examples of how you've tackled operational issues or improved service standards will show your expertise and passion for the field.
✨Showcase Your People Skills
As a people-first leader, it's crucial to demonstrate your ability to inspire and develop teams. Prepare anecdotes that highlight your experience in leading multi-site operations and how you've successfully built high-performing teams. This will resonate well with the interviewers.
✨Be Data-Driven
Since the role requires a commercial and data-driven mindset, come prepared with examples of how you've used data to drive operational excellence. Discuss specific metrics you've improved and how those changes impacted the business positively.
✨Emphasise Your Leadership Style
Articulate your leadership philosophy clearly. Share how you balance being visible and approachable while maintaining high standards. This will help the interviewers see how you can lead from the front and foster an entrepreneurial culture across multiple sites.
