Deputy General Manager
York | Up to £52,000 plus bonus | Relocation supported
Opportunity
A fantastic lifestyle hotel in the heart of York is looking for a Deputy General Manager to work closely with the GM to lead the operation.
This is one of the largest and best-known properties in the city – 150 bedrooms, a full-service brasserie, a rooftop restaurant and bar that trades as a destination in its own right, a spa, and a meetings and events operation with capacity for 180. Sitting within a national boutique hotel group operating multiple properties across the UK.
The Role
Reporting directly to the General Manager and deputising in their absence with full operational authority:
- Day-to-day operational leadership across rooms, food and beverage, spa and events, leading a team of five heads of department and a total team of 120
- Commercial ownership alongside the General Manager – P&L, payroll and rota management, cost of sales, forecasting and delivery of budgeted GOP
- Driving guest satisfaction and reputation scores across bedrooms and both food and beverage outlets
- Recruitment, retention, training and succession across the management team
- Compliance ownership: health and safety, food safety, licensing and brand audit
- Commercial input into the hotel's sales and marketing plan alongside the cluster sales function and central revenue team
- Particular focus on the rooftop operation – maintaining its market position and growing non-resident covers and spend
About You
- Currently operating as a Deputy/Assistant General Manager, Hotel Manager or Operations Manager within a 100+ bedroom hotel, or a strong head of department ready to step up
- Background in quality hotel operations
- Demonstrable food and beverage experience – exposure to a destination restaurant or bar is a bonus
- Full P&L exposure, with evidence of delivering against GOP
- Proven leadership of a multi-department management team
- Visible, floor-based leadership style, comfortable running a high-volume operation from the front
- Commercially aware, with a clear understanding of how to convert local demand into rate
- Clear ambition for continued growth and self-development
Package
- Salary up to £52,000
- KPI-linked bonus scheme
- Relocation support
- Discounted employee, friends and family rates across the group's UK estate, plus food, beverage and spa discounts
- 45 hours per week, five days over seven, with scope to shape your own rota around the needs of the business.
Candidates relocating to York are actively encouraged to apply and will be supported.
Sound great? Please apply below. Not for you? We will help you with your next move. Get in touch via our website.
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