At a Glance
- Tasks: Lead operations across multiple sites and drive food development nationally.
- Company: Fast-growing leisure and entertainment business focused on experience and hospitality.
- Benefits: Competitive salary, genuine ownership of sites, and a collaborative senior team.
- Other info: Dynamic role with fast-paced learning and significant career growth opportunities.
- Why this job: Be part of a transformative phase and make a real impact in the industry.
- Qualifications: Strong operational leadership, relationship-building skills, and commercial awareness.
The predicted salary is between 45000 - 55000 £ per year.
Operations Manager – South
FIELD-BASED. FAST-GROWING. COLLABORATIVE.
What’s in it for you?
- £70,000–£75,000
- Field-based across the South and South Coast
- Genuine ownership of 6–7 sites, alongside a national remit for food development
- Direct line to the Operations Director, and one of just three senior operations hires helping shape the next chapter of the business
- Real variety, hands-on site leadership one day, bringing a national menu roll-out to life the next
• A collaborative senior team around you!
Who are they?
A fast-growing, multi-site leisure and entertainment business putting experience at the heart of its brand.
People-led, high-energy and built around hospitality, entertainment and social experiences, the business brings it all together under one roof.
With significant investment secured and ambitious expansion plans ahead, it’s entering a major phase of transformation, and this role will play a key part in making that happen.
- What you’ll be doing
- Lead operations across 6–7 sites, working closely with GMs to drive standards, performance and consistency across the estate.
- Build strong relationships with established GMs, earning trust, understanding each site and knowing when to challenge, support or step in.
- Own food development nationally, taking new menus and dishes from idea through to launch, coordinating kitchen teams, GMs, central team communications and timelines to make it happen properly.
- Turn data into action, building a clear view of food, drink and concessions performance and identifying opportunities to improve spend, cost of sales and margin.
- Partner closely with the Operations Manager – North, sharing insight, solving problems together and creating a consistent approach across the wider business.
- Bring structure and pace to implementation, helping turn new ideas, processes and initiatives into something that works operationally across the estate.
- Become a key part of the next stage, bringing fresh thinking, commercial awareness and strong operational leadership as the business continues to evolve.
- Get under the skin of the operation quickly, with two different site models to learn. The first 3–6 months will be fast-paced, varied and hands-on.
- What we’re looking for
- A structured, organised, gets-things-done operator who brings process, pace and precision.
- Someone people-first, who builds trust before challenging and knows how to bring people with them.
- A fast learner who can quickly build credibility and get under the skin of the operation.
- Someone commercially curious, who naturally looks beyond day-to-day operations to understand performance, margin and opportunity.
- Comfortable working across multiple priorities, with the ownership and autonomy to make things happen.
We are Sixty Eight People.
Shaping hospitality leadership through expert and honest conversation.
Operations Manager in London employer: Sixty Eight People
As an Associate Director of Operations at this prestigious B2B conference and events venue in Central London, you will thrive in a people-first culture that prioritises leadership and collaboration. With a competitive interim salary and the opportunity to reshape operations while working closely with senior stakeholders, you will have the chance to make a significant impact in a dynamic environment known for its service quality and sustainability. The role offers not only immediate responsibilities but also long-term growth potential within a well-established team dedicated to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Sixty Eight People. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Sixty Eight People
Don't be shy about reaching out to Sixty Eight People directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Operations Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Sixty Eight People and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Sixty Eight People
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
