At a Glance
- Tasks: Lead client services and foster collaboration across multiple divisions in a dynamic agency.
- Company: A modern, culture-led agency redefining marketing for the future.
- Benefits: Up to £65K salary, hybrid working, 30 days leave plus birthdays and Xmas off.
- Why this job: Shape the future of luxury marketing and make a real impact in the industry.
- Qualifications: Experience in client services, project management, and a passion for hospitality.
- Other info: Join a forward-thinking team with opportunities for growth and innovation.
The predicted salary is between 52000 - 78000 £ per year.
A senior leadership role in one of the most forward-thinking agencies in the game.
Huge influence: shape the future of marketing within the luxury, travel and hospitality industries.
A culture built on collaboration, curiosity, and doing work that actually matters.
This is an agency rewriting what Marketing means in 2025 and beyond. No dusty press offices. No outdated playbooks. Think: earned-first strategy blended with creators, cultural moments, partnerships and new-era media formats. They move fast, stay culturally fluent, and operate where influence really happens — on screens, stages, feeds and in headlines. They’re growing, evolving, and ready for a Head of Client Services who can help them scale into the next era.
This role is the conductor for all integrated services – ensuring everything is realistic, deliverable and then getting stuff DONE!
What you’ll get up to?
- Foster collaboration across Agencies four divisions - PR & Influencer, Digital Marketing, Social Media & Content, and Client Services - ensuring a unified and effective client offering.
- Contribute to MeMo's senior leadership team, shaping agency vision, process evolution, and growth strategy.
- Provide critical oversight and challenge on all strategies presented to clients, ensuring strategic coherence and creative effectiveness.
- Champion excellence in client service delivery, maintaining strong relationships with senior client stakeholders.
- A Marketing leader who has a knack for project management and spinning multiple plates at once – with a specialisation in Hospitality, or other similar D2C Industries.
- Equally strong on creativity, execution and commercial thinking.
- Deeply connected to the Hospitality world – you will need to speak with authority.
- Excited by innovation: new formats, new systems, new behaviours – you see the opportunity in innovation.
Sound great? Please apply below. Not for you but still looking for your dream role? We will help you with your next move. Drop us a message or check out more roles by visiting our website.
If you know a friend who is looking for their next hospitality job, why not refer them to us? Drop us an email. If we help them land their next role, you’ll receive up to £250 worth of High Street vouchers as our way of saying thanks.
We are Sixty Eight People. Through People, we will revolutionise our industry!
Head of Client Services in London employer: Sixty Eight People
Contact Detail:
Sixty Eight People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Client Services in London
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Show Off Your Skills
When you get the chance to chat with someone from the agency, make sure to highlight your relevant experience and skills. We want to see how you can bring value to the team, so share examples of your past successes and how they relate to the role.
✨Be Ready for the Interview
Prepare for your interview by researching the agency and its culture. We’re looking for someone who fits in with our vibe, so show us you understand our mission and values. Practice common interview questions and have your own questions ready to ask!
✨Follow Up
After your interview, don’t forget to send a thank-you email! It’s a great way to express your appreciation and reiterate your interest in the position. We love seeing candidates who are enthusiastic and proactive about their application.
We think you need these skills to ace Head of Client Services in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about shaping the future of marketing in the luxury and hospitality sectors. Make it personal and relatable!
Tailor Your CV: Don’t just send a generic CV! We’re looking for someone who understands our culture and values. Highlight your experience in client services and project management, especially in hospitality or D2C industries. Make it relevant to us!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and fluff. Use bullet points where possible to make it easy for us to see your key achievements and skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Sixty Eight People
✨Know the Agency Inside Out
Before your interview, dive deep into the agency's recent projects and their approach to marketing. Familiarise yourself with their earned-first strategy and how they blend creativity with cultural moments. This will not only show your genuine interest but also help you align your experience with their vision.
✨Showcase Your Leadership Skills
As a Head of Client Services, you'll be leading teams across various divisions. Prepare examples of how you've fostered collaboration and driven results in previous roles. Highlight your ability to manage multiple projects while maintaining strong client relationships, especially in the hospitality sector.
✨Be Ready to Discuss Innovation
This agency thrives on innovation, so come prepared to discuss new formats and systems you've implemented in past roles. Share specific instances where your creative thinking led to successful outcomes, particularly in D2C industries. This will demonstrate your forward-thinking mindset.
✨Ask Insightful Questions
Interviews are a two-way street, so prepare thoughtful questions that reflect your understanding of the agency's goals and challenges. Inquire about their vision for the future of marketing in the luxury and hospitality sectors, and how you can contribute to that vision. This shows you're not just interested in the role, but also in the agency's growth.