At a Glance
- Tasks: Lead and develop venue managers across multiple locations while driving commercial performance.
- Company: Exciting hospitality brand with a focus on film, culture, and exceptional guest experiences.
- Benefits: Salary up to £65,000, quarterly bonuses, company car, unlimited cinema tickets, and more.
- Other info: Opportunity for real autonomy and career growth in a vibrant environment.
- Why this job: Join a dynamic team that values people and creates memorable experiences for guests.
- Qualifications: Proven multi-site leadership experience in hospitality with strong analytical skills.
The predicted salary is between 65000 - 65000 £ per year.
OPERATIONS MANAGER
REAL HOSPITALITY. SOMETHING DIFFERENT. FILM. PEOPLE AND CULTURE AT ITS HEART.
What's in it for you?
- Salary up to £65,000
- Quarterly performance bonus - achievable and genuinely well regarded internally. You can earn up to 50% of salary
- Company car and all travel expenses covered
- Unlimited complimentary cinema tickets and 50% off food and drink
- 24/7 Employee Assistance Programme, retail discounts and Cycle to Work scheme
Who are they?
They are one of the UK's most distinctive and genuinely exciting hospitality brands - and yes, they happen to show films too.
With 49 venues and 171 screens nationwide, they've built something that's much harder to define than a cinema: beautifully designed spaces, trend-led menus made entirely in-house, food-level cocktails and a level of service that makes guests feel genuinely looked after from the moment they walk in.
The revenue split tells the story - when the current leadership team joined, it was 75% ticket, 25% food and drink.
It's now 50/50, and that trajectory is only heading one way.
This is a business that doesn't cut corners, backs its people and genuinely believes that every guest should leave thinking they can't wait to come back.
What you'll get up to?
- Lead, coach and develop Venue Managers and their management teams across a seven-venue patch from Glasgow and Edinburgh down through Newcastle, Harrogate, Leeds and York
- Drive commercial performance across the region - admissions, spend per head, labour and GP
- Build strong talent pipelines and develop the next generation of venue leaders
- Be visible and present at the right moments - big releases, peak trading, whenever your teams need you
- Use data and insight to identify opportunities, solve challenges and push the patch forward
What are they looking for?
- A proven multi-site leader with a genuine hospitality background - someone who understands the difference between a transaction and an experience
- Commercially sharp and analytically minded - able to look at a varied patch and know exactly where to focus
- A real people developer who coaches instinctively and gets satisfaction from growing talent around them
- Curious, self-starting and accountable - the autonomy here is real, but so is the expectation to deliver
- Someone who'd genuinely want to be in a venue on a big release weekend — not because they're told to, but because they get it
Sound great? Please apply below.
We are Sixty Eight People. Shaping hospitality leadership through expert and honest conversation.
Operations Manager in Leeds employer: Sixty Eight People
Sixty Eight People is an exceptional employer that prioritises operational excellence and a vibrant work culture, making it an ideal place for passionate individuals in the hospitality sector. With a strong focus on employee growth and development, team members are encouraged to contribute to shaping a positive environment that values collaboration and accountability. Located in a dynamic area, this role offers unique opportunities to influence the company's expansion while ensuring outstanding guest experiences across all BEAR sites.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Leeds
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Sixty Eight People. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Sixty Eight People
Don't be shy about reaching out to Sixty Eight People directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Operations Manager in Leeds
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Sixty Eight People and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Sixty Eight People
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
